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Head of Compliance, EMI

Kraken Digital Asset ExchangeUnited KingdomRemote, Onsite
Building the Future of Crypto 
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages.

Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.Become a Krakenite and build the future of crypto!

The Team


Our global Compliance team is redefining how compliance should be done - we challenge the norms and practices of the incumbent industry participants to identify ways to make Compliance at Kraken a competitive advantage. Our teams navigate the regulatory uncertainty and changing policy positions of global regulators and governments to help chart a path that ensures Kraken is successful in a truly dynamic industry.The Compliance Officer for Payward Services Limited (PSL) is responsible for oversight of compliance with FCA rules, applicable laws and regulations, as well as oversight of PSL’s risk management framework. 

The Opportunity


  • Responsibility for the ongoing compliance of  the EMI with all applicable regulatory requirements.
  • Assisting with the regulatory application under Electronic Money Regulations.
  • Developing and overseeing the Compliance Monitoring Programme, and maintaining compliance policies and procedures.
  • Overseeing the implementation of new regulatory requirements as they arise and assisting with horizon scanning (in close cooperation with colleagues from the Strategy and Regulatory teams), and advising executive management accordingly. 
  • Working closely with the COO and CEO initiatives to ensure close alignment and the implementation of operational compliance efficiencies for regional group entities.
  • Supporting the UK EMI team in responding to compliance related inquiries and due diligence requests from current or prospective banking partners. 
  • Supporting the Kraken Product Team for any new product roll outs under the UK EMI license by advising on the compliance impacts and requirements associated with localised product launches.
  • Reviewing marketing and sales literature, performance presentations, and other advertising or educational materials to confirm compliance with applicable UK laws and regulations. 
  • Providing internal training as required. 
  • Monitoring internal and external business, regulatory and technology environments to identify new or emerging risks and verify remediation of issues as applicable. 
  • Acting as a day-to-day contact for regulatory compliance matters for relevant EMI operations. 
  • Being responsible for the ongoing compliance of Payward Services with all applicable regulatory requirements. 
  • Working closely with Payward Services’s executive leadership team to ensure the implementation of operational compliance requirements across the region.
  • Providing compliance expertise to Payward Services’s executive leadership in relation to operational risks (including technology security risk, operational resilience and business continuity), conduct risks and prudential risks in order to build an effective compliance risk monitoring programme.
  • Monitoring internal and external business, regulatory and technology environments to identify new or emerging compliance risks and verify remediation of issues as applicable. 
  • Coordinating and liaising with Kraken Global Compliance to ensure alignment between global, regional and local compliance policies, procedures, and operations.


Skills to HODL


  • Previous experience in a regulated EMI / PSP of at least 5 years experience as a HoC or Deputy HoC
  • Deep understanding of the E-money Regulations (EMRs)
  • Good grasp of the safeguarding requirements 
  • Strong understanding of the Consumer Duty and Vulnerable Customers requirements
  • Executive level presentation abilities
  • Experience managing intra group transaction flow arrangements

Location Tagging - #UKKraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind.

Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

Stay in the know


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Life at Kraken Digital Asset Exchange

Based in San Francisco, Kraken is the world's largest global bitcoin exchange in euro volume and liquidity. Kraken's clients also trade US dollars, Canadian dollars, British pounds, Japanese yen and other digital currencies, including ether, on a platform consistently rated the best and most secure bitcoin exchange by independent news media. Founded in 2011, Kraken was the first bitcoin exchange to have its market data displayed on the Bloomberg Terminal, the first to pass a cryptographically verifiable proof-of-reserves audit, a partner in the first cryptocurrency bank, and one of the first exchanges to offer leveraged bitcoin margin trading. Kraken is trusted by millions of traders, institutions, and authorities across the world, from Toyko's court-appointed trustee to Germany's BaFin regulated Fidor Bank. In January 2016, Kraken announced that it was acquiring prominent bitcoin exchanges Coinsetter and Cavirtex to expand into American and Canadian markets. Kraken is backed by investors including, Money Partners Group, Hummingbird Ventures, Blockchain Capital, and Digital Currency Group, among others. "We wake up every single day determined to change the world by delivering a great exchange. Bitcoin is more than just a new way to make purchases. It's even more than a protocol for exchanging value over the internet without an intermediary. We are empowering people to live simply, efficiently and more connected to others. We put our clients best interests first and foremost. They are at the heart of our company and drive everything we do. We believe in having a laser focus when pursuing our strategic goals and participate only in markets where we can make a significant contribution. We believe in complete transparency, deep collaboration and we never forget that people come first. Having this mindset allows us to grow and advance at a rate which others cannot." - Jesse Powell, CEO of Kraken
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