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Institutional Relationship and Solution Manager - Custody

Building the Future of Crypto 
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages.

Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.Become a Krakenite and build the future of crypto!

Proof of Work


The TeamWe are excited to be rapidly scaling our institutional sales team and are looking for an Institutional Sales and Solutions (IRS) Manager - Custody to join Kraken’s meaningful mission based team! The Institutional Sales team is responsible for building relationships with the leading institutional investors in crypto. This runs the gamut from crypto-native funds through the largest players in traditional finance. Our team makes sure prospective clients understand the breadth of Kraken’s institutional offerings, which include spot, futures, custody, staking, and credit.

We are hiring a new team member to focus on growing our Custody offerings. We are seeking a highly ambitious, proactive and experienced sales professional to help us build meaningful and lucrative relationships with our clients, focused primarily on our nascent Qualified Custody offering. Kraken has 12+ years helping to secure crypto assets and institutional clients now have the opportunity to use. You will source fresh business opportunities through your personal network, work with the account management team to identify qualified leads, and connect with our marketing.This is an individual contributor role that reports to a sales manager who values in-the-moment coaching, weekly one on ones as well as autonomy to allow you to own your success. This is also a brilliant opportunity for a sales driven professional who wants to shape the future of the crypto industry for our institutional clients.Do you want to raise the bar in the crypto-industry with us as our new Institutional Sales and Solution Manager? Apply now! We will be in touch with you as soon as possible. This is a fully remote position. We are accepting applications from candidates based in North America and Europe.

The Opportunity


  • Drive the institutional sales efforts for our qualified Custody product, with a primary focus on increasing assets under custody. 
  • Leverage your extensive experience in crypto custody to generate, filter, and pursue client leads, including responding to inbound opportunities and assisting team members in doing the same.
  • Collaborate closely with high-net-worth individuals, crypto corporates, hedge funds, and other institutions to deeply understand their custody needs and demonstrate how Kraken can best serve them.
  • Champion Kraken's full product suite and uphold our company’s values when engaging with new and existing clients.
  • Enhance Kraken’s reputation by taking the initiative to address client requests and provide an exceptional client experience 7 days a week.
  • Partner with Kraken's internal teams to influence product development, prioritization, and strategy based on your deep custody expertise.


Skills you should HODL


  • 1+ years professional experience in crypto custody, trading, staking or a similar environment. 
  • Crypto Custody Expertise: You have a proven track record as an expert in crypto custody, with a deep understanding of industry best practices, security protocols, and the nuances of safeguarding digital assets.
  • Regulatory Knowledge: You possess in-depth knowledge of cryptocurrency regulations and compliance requirements related to custody services, demonstrating the ability to navigate and ensure adherence to evolving regulatory frameworks.
  • Security and Risk Management: You are well-versed in crypto asset security measures, risk assessment, and mitigation strategies, and can contribute to the ongoing enhancement of our custody security protocols.
  • Cold Storage Solutions: Familiarity with various cold storage methods and their implementation to securely store and manage crypto assets is a key part of your skill set.
  • Audit and Compliance: You have experience with conducting internal and external audits of crypto custody processes and can ensure compliance with industry standards and best practices.
  • Technical Acumen: A strong technical background in blockchain technology and cryptography is highly desirable, enabling you to engage in technical discussions with clients and internal teams regarding custody solutions.
  • Client Education: You excel at educating clients on the complexities of crypto custody, offering guidance on best practices, and addressing their concerns with confidence.
  • Problem Solver: You have a demonstrated ability to solve complex custody-related challenges and can provide innovative solutions to clients' security and custody needs.
  • Industry Network: You have an extensive professional network within the crypto custody industry, including connections with industry experts, regulatory bodies, and other key stakeholders.

$90,000 - $153,000 a yearThis is the target annual salary range for this role. This range is not inclusive of other additional compensation elements, such as our Bonus program, Equity program, Wellness allowance, and other benefits [US Only] (including medical, dental, vision and 401(k)).The compensation range provided is influenced by various factors and represents the initial target range. Our salary offerings are dynamic and we strive to ensure that our base salary and total compensation package aligns and recognizes the top talent we aim to attract and retain.

The compensation package of the successful candidate is based on various factors such as their skillset, experience, and job scope.Location Tagging: #US #EU #LI-remoteKraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind.

Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the knowFollow us on TwitterLearn on the Kraken BlogConnect on LinkedInApply for this job

Life at Kraken Digital Asset Exchange

Based in San Francisco, Kraken is the world's largest global bitcoin exchange in euro volume and liquidity. Kraken's clients also trade US dollars, Canadian dollars, British pounds, Japanese yen and other digital currencies, including ether, on a platform consistently rated the best and most secure bitcoin exchange by independent news media. Founded in 2011, Kraken was the first bitcoin exchange to have its market data displayed on the Bloomberg Terminal, the first to pass a cryptographically verifiable proof-of-reserves audit, a partner in the first cryptocurrency bank, and one of the first exchanges to offer leveraged bitcoin margin trading. Kraken is trusted by millions of traders, institutions, and authorities across the world, from Toyko's court-appointed trustee to Germany's BaFin regulated Fidor Bank. In January 2016, Kraken announced that it was acquiring prominent bitcoin exchanges Coinsetter and Cavirtex to expand into American and Canadian markets. Kraken is backed by investors including, Money Partners Group, Hummingbird Ventures, Blockchain Capital, and Digital Currency Group, among others. "We wake up every single day determined to change the world by delivering a great exchange. Bitcoin is more than just a new way to make purchases. It's even more than a protocol for exchanging value over the internet without an intermediary. We are empowering people to live simply, efficiently and more connected to others. We put our clients best interests first and foremost. They are at the heart of our company and drive everything we do. We believe in having a laser focus when pursuing our strategic goals and participate only in markets where we can make a significant contribution. We believe in complete transparency, deep collaboration and we never forget that people come first. Having this mindset allows us to grow and advance at a rate which others cannot." - Jesse Powell, CEO of Kraken
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