Who we are:
We are a leader in financial crime prevention. Using unparalleled device intelligence and behavior biometrics, we apply machine learning to detect and stop fraud before it happens. The platform includes tools for identity verification, fraud prevention and investigation, AML monitoring, and case management. Over 250 companies use Sardine to prevent fake account creation, social engineering scams, account takeovers, bot attacks, payment fraud, and money laundering. We raised $75M, led by Andreessen Horowitz Growth, XYZ Capital, Google Ventures, Visa, Activant Capital, Experian, and ING Ventures.
Our culture:
We have hubs in the Bay Area, NYC, Austin, and Toronto. However, we have a remote-first work culture. #WorkFromAnywhere
We hire talented, self-motivated people and get out of their way
We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, or doctor's appointments for the sake of adhering to an arbitrary work schedule.
Location:
Remote - Europe
From Home / Beach / Mountain / Cafe / Anywhere!
We are a remote-first company with a globally distributed team. You can find your productive zone and work from there.
About the Role:
Sardine is rapidly acquiring new customers and executing on an ambitious roadmap. As a result, we're building a global post-sales team to support our fraud, payments, and compliance-related products. You'll manage a handful of customers and act as their stakeholder within Sardine, helping maximize the value of our products and services.
You will:
Lead implementation and integration efforts for fraud and compliance products.
Work closely with clients, offering end-to-end support during their onboarding process, ensuring a seamless setup for success.
Own public-facing SDKs, APIs, integration guides, and support documents.
Analyze clients' requirements strategically, technically, and functionally, designing solutions with a deep understanding of our system and product capabilities.
Manage implementation projects, overseeing project quality, timelines, risk mitigation, and driving deliverables.
An ideal candidate has:
5+ years of hands-on experience as an Implementation Manager, Integrations Engineer, Technical Account Manager, Solution Architect, System Analyst, or related role.
3+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)
Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)
Experience with basic SQL querying and JSON payload analysis
Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas
Exceptional analytical skills, adept at number crunching and deriving insights.
Natural aptitude for building relationships and collaborative teamwork.
Exceptional project management skills, synthesizing inputs, balancing stakeholder needs, and driving deliverables to completion.
Experience or a desire to thrive in a fast-paced environment.
Compensation:
Base pay range of $90,000 - $120,000 + Series B equity with tremendous upside potential + Attractive benefits
Benefits we offer:
Generous compensation in cash and equity
7-years for post-termination option exercise (vs. standard 90 days)
Early exercise for all options, including pre-vested
Work from anywhere: Remote-first Culture
Flexible paid time off
Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific
4% matching in 401k / RRSP - US and Canada specific
MacBook Pro delivered to your door
One-time stipend to set up a home office — desk, chair, screen, etc.
Monthly meal stipend
Monthly social meet-up stipend
Annual health and wellness stipend
Annual Learning stipend
Unlimited access to an expert financial advisory
Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you.
