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Outlet Manager/ Assistant Manager

popmealsPetaling Jaya, Malaysia | SelangorOnsite
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Pop Meals is one of the fastest-growing food brand startups in Southeast Asia. We make our food brand affordable and accessible through dine-in experience in our outlets and via our food delivery app. Towards the end of 2019, we began introducing trending food such as our salted egg butter chicken and mac & cheese which received lots of love & great feedback from our customers. Funded by Y Combinator and leading tech investors from Silicon Valley, Europe, and Asia, we’re conquering a trillion-dollar market in the most exciting region of the world.

You responsibilities:


  • Ensure all SOPs & reporting are adhered to and consistently carried out with HQ for all valuable items/inventory (Receiving of meals, add-ons, Cash from COD, bags, etc.)
  • Ensure resources (manpower and assets) are sufficient for receiving, preparation of meals, dispatch and last-mile riders
  • Ensure on-time delivery (AOT), preparation from production to courier handover cycle time, while ensuring food & rider ratings meets targets driven from HQ 
  • Ensure food hygiene and safety standards are sustained as per HQ requirements
  • Own the overall upkeep of the facility and equipment, drive 5s holistically and continuously
  • Forecast planning to anticipate future supply (e.g. sufficient riders, add-ons, manpower), as well as equipment & inventory (e.g. bags, spoiled equipment)
  • Collaborate with HQ to implement new strategies/processes while ensuring change management is carried out.

You are:



  • At least 1-2 year of experience managing restaurant operations (Preferably QSR restaurant chains).

  • Exposure in a last-mile delivery and/or tech startup would be preferable

  • Having an experience in building SOPs and trackers, as well as 5S methodology 

  • Has outstanding people management skills with empathy and willing to help others improve

  • Excellent organizational skills & readiness to get hands dirty to get things done independently with limited support & guidance

  • Willingness to work outside the comfort zone & being always up for challenges

That’s why you need to join our team:



  • Opportunity to get equity in the next billion dollar food & technology company in Southeast Asia

  • Work with the smartest and most passionate from over 15 nationalities

  • Rare opportunity to build a product that everyone around you loves, in one of the most exciting and fastest growing regions in the world

  • All the perks that come with working in a startup including free lunch and dinner.

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Towards the end of 2019, we began introducing trending food such as our salted egg butter chicken and mac &amp; cheese which received lots of love &amp; great feedback from our customers. Funded by Y Combinator and leading tech investors from Silicon Valley, Europe, and Asia, we’re conquering a trillion-dollar market in the most exciting region of the world.</p><p dir="ltr"><br></p><p><strong>You responsibilities:</strong></p><p><br></p><ul><li dir="ltr">Ensure all SOPs &amp; reporting are adhered to and consistently carried out with HQ for all valuable items/inventory (Receiving of meals, add-ons, Cash from COD, bags, etc.)</li><li dir="ltr">Ensure resources (manpower and assets) are sufficient for receiving, preparation of meals, dispatch and last-mile riders</li><li dir="ltr">Ensure on-time delivery (AOT), preparation from production to courier handover cycle time, while ensuring food &amp; rider ratings meets targets driven from HQ&nbsp;</li><li dir="ltr">Ensure food hygiene and safety standards are sustained as per HQ requirements</li><li dir="ltr">Own the overall upkeep of the facility and equipment, drive 5s holistically and continuously</li><li dir="ltr">Forecast planning to anticipate future supply (e.g.

sufficient riders, add-ons, manpower), as well as equipment &amp; inventory (e.g. bags, spoiled equipment)</li><li dir="ltr">Collaborate with HQ to implement new strategies/processes while ensuring change management is carried out.</li></ul><p><br></p><p><strong>You are:</strong></p><p><br></p><ul><li dir="ltr"><p dir="ltr">At least 1-2 year of experience managing restaurant operations (Preferably QSR restaurant chains).</p></li><li dir="ltr"><p dir="ltr">Exposure in a last-mile delivery and/or tech startup would be preferable</p></li><li dir="ltr"><p dir="ltr">Having an experience in building SOPs and trackers, as well as 5S methodology&nbsp;</p></li><li dir="ltr"><p dir="ltr">Has outstanding people management skills with empathy and willing to help others improve</p></li><li dir="ltr"><p dir="ltr">Excellent organizational skills &amp; readiness to get hands dirty to get things done independently with limited support &amp; guidance</p></li><li dir="ltr"><p dir="ltr">Willingness to work outside the comfort zone &amp; being always up for challenges</p></li></ul><p dir="ltr"><br></p><p dir="ltr"><strong>That’s why you need to join our team:</strong></p><p dir="ltr"><br></p><ul><li dir="ltr"><p dir="ltr">Opportunity to get equity in the next billion dollar food &amp; technology company in Southeast Asia</p></li><li dir="ltr"><p dir="ltr">Work with the smartest and most passionate from over 15 nationalities</p></li><li dir="ltr"><p dir="ltr">Rare opportunity to build a product that everyone around you loves, in one of the most exciting and fastest growing regions in the world</p></li><li dir="ltr"><p dir="ltr">All the perks that come with working in a startup including free lunch and dinner.</p></li></ul>", "datePosted" : "2024-04-08 09:14:42 UTC", "employmentType" : "FULL_TIME", "remote" : "false", "hiringOrganization" : { "@type":"Organization", "name":"Pop Meals" }, "jobLocation" : { "@type": "Place", "address": { "@type": "PostalAddress", "streetAddress": "", "addressRegion": "Petaling Jaya", "postalCode": "", "addressLocality": "Selangor", "addressCountry": "Malaysia" } } } var translation = { 'employer_title': `Designation`, 'employer_company': `Company/Business name`, 'employer_start_date': `Start date`, 'employer_end_date': `End date`, 'employer_is_current': `I currently work here`, 'employer_summary': `Summary`, 'employer_remove': `Remove this employer`, 'education_degree': `Degree`, 'education_field_of_study': `Field of study/major`, 'education_school_name': `Institution/school name`, 'education_start_date': `Start date`, 'education_end_date': `End date`, 'education_is_current': `Currently pursuing`, 'education_grade': `Grade`, 'education_remove': `Remove this degree` };

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