About FareHarbor
At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.
FareHarbor Core Values:
- Think Client First
- We Are One ‘Ohana
- Be Curious and Learn
- Own It.
- Act With Integrity
- Embrace the Challenge
Why FareHarbor?
Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.And since day one, we’ve known that our real success lies in our people—the Ohana.With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed.
We encourage everyone to bring their whole selves to work—to believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.
About the Role
FareHarbor is looking for a dynamic HR professional who thrives in a fast-paced, high-growth environment, skilled at coaching and advising managers through complex people issues. The HR Advisor will be a key member supporting our Amsterdam office, as well as supporting global People Team initiatives. Ideal candidates are detail-oriented, able to prioritize and work across multiple tasks and longer-term projects, and be highly collaborative with stakeholders at all levels of our matrixed organization and HR colleagues at our parent organization.
What you’ll do here:
- Provide advice and manage employee relations matters including absence, performance management, disciplinary procedures and outcomes (escalate high-profile employee relations matters to the HRBP or appropriate team as needed)
- Create pragmatic business-orientated solutions to various people topics such as ensuring any organizational redesigns follows proper change management processes
- Support aspects of the employee lifecycle management such as onboarding and offboarding
- Support general HR administration tasks as well as our ticket management system in conjunction with the Booking.com HR Ops team and in collaboration with the HR Generalist for the region
- Collaborate with your HR colleagues across the globe, actively contribute to Global People projects, and adapt global initiatives or policies to your region
- Update, develop, and implement relevant HR policies and procedures
- Ensure data integrity across HR Documentation and systems
- Compile and analyze data for reports and special projects
- Conduct audits of HR activities to ensure compliance and make recommendations for improvement
- Present training sessions on specific employee lifecycle topics or HR systems
- Support workforce planning and organizational change initiatives
- Collaborate with Managers and People Team Leads to maximize performance in their teams, helping to build a positive culture in their teams and continuously striving to increase management capabilities
- Keep up to date with legal requirements for the Netherlands and provide suggestions for proactive and protective changes
- Review HR requests, making approval recommendations after considering local legislation and business implications
- Be a project leader to set up and appoint a Prevention Officer in the Netherlands to advise and inform management and employees on health & safety related issues
Competencies:
- HR Expertise, ethical practice, comprehensive and practical understanding of Dutch employment law best practices
- Excellent stakeholder and relationship management
- Ability to apply creativity to critical thinking
- Ability to balance and prioritize multiple projects and priorities, and follow through to completion
- Comfortable working in a fast-paced, open-office environment
- Exercise discretion with sensitive and confidential information
- Effective communication skills across different levels of the organization
- Tactical mindset
- Experience in interpreting, advising and implementing business solutions
- Highly proficient in spoken and written English, knowledge of Dutch language preferable
Requirements:
- Minimum 3 years of professional experience in HR
- Knowledge of Dutch labor law required
- Proven success with conducting thorough employee investigations and organizational change management operations
- Ability to advise and coach leaders
- Ability to work in multiple computer systems such as Microsoft Office, Google Suite, HRIS systems, and HR ticketing systems. Experience with Workday and Zendesk ideal, but not required.
Benefits
- Global leave benefit
- 22 weeks paid parental leave
- 2 weeks paid grandparent leave
- Extended care and bereavement leave
- Life insurance policy
- Pension Plan
- Central Amsterdam Location
- Discount CZ insurance
- Working in a multicultural environment - 45 different nationalities
- Commuting allowance for public transport & subsidized lunch
- Wellness benefits (Headspace subscription & wellness webinars)
- Hybrid friendly
- Work-from-home assistance
- Educational Opportunities
- Social hours & events and team-building
- 26 vacation days per year
FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.To learn more about how we use your information, see our Privacy Statement for Applicants.
By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our Privacy Statement for Applicants.Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening.
