About Lillio (formerly HiMama) and Our Mission:
At Lillio (formerly HiMama), we are committed to serving the field as an authentic voice of the early childhood education (ECE) workforce, providing programs with all of the building blocks for high-quality early care and education and helping early educators focus on what matters most for children’s successful development and learning: relationships, play, creativity, and loving, nurturing caregiving. We are a social-purpose business and certified B Corporation with the goal of empowering early childhood educators through innovative, affordable tools that enable them to improve child outcomes, engage family members, and support continued professional growth for their staff.
If you are excited about being part of an impact-driven business, focused on making a difference in the early childhood education industry, Lillio is the place for you.We're on the hunt for enthusiastic individuals with can-do attitudes who want to be a part of a fast-paced, work-hard, scale-up environment. At Lillio we celebrate wins, make positive change in the world, and have fun with friends all at the same time, every day.Revenue Operations at Lillio (formerly HiMama)RevOps at Lillio is a centralized operations team supporting our entire go-to-market organization, from marketing to sales to customer success.
We own the technology, processes, and data that drive efficiencies across the customer journey. The team is stacked with technical, hardworking ops folks—you’ll gain exposure to the entire customer lifecycle while bringing your Sales Ops expertise to life through custom solutions, meaningful data and insights, and optimized processes.The Sales Operations Manager RoleYou should love building, measuring, documenting, and iterating on processes to help sales teams increase performance, effectiveness, and efficiency. You are quick with Excel or GSheets and keen with analytics and insight. You know how to build a world-class dashboard that is easy to read and helps sales managers improve their coaching and execution. Moreover, you are skilled at identifying problems and designing and implementing solutions—and know how to leverage technology to produce results. You are a highly independent worker, but know how to collaborate cross-functionally. You enjoy being in fast-growing environments where challenges are abundant and you adapt quickly to changes. Lillio is also a social enterprise, and we're looking for good people who are motivated to make a difference in the world; by working with us you will improve outcomes for millions of children in Canada, the U.S., and abroad.
What You'll Be Doing
- Manage all reporting for sales, including individual rep performance, team dashboards, and exec-level reporting
- Support the management team by leading relevant analyses and offering actionable insight into areas of opportunity
- Focus on improving process efficiency and effectiveness across our entire sales funnel
- Implement new initiatives and strategies with the sales team
- Work closely with Marketing and Marketing Ops to put new Marketing + Sales programs in place, with a keen eye on measuring results and impact
- Managing territory assignment and lead allocation across the sales floor, and will work closely with sales leadership on our evolving GTM strategy
- Work with your colleagues in RevOps to ensure we’re optimizing our tech stack and processes, always looking to extract more value from our systems
- Work with the entire Revenue Operations team to improve outcomes and integrations across the business; you will be the Sales voice in the room as we aim to break down silos across our buyers’ journey
What We're Looking For
- Bachelor’s degree (or equivalent) from an accredited University
- 2-4 Years experience in a Sales Operations Role at a SaaS company
- Prior experience using Salesforce CRM and sales engagement tools
- Experience using Excel or GSheets at an advanced level is a must (SQL is a plus) - must be comfortable working with large datasets
- Strong interpersonal and verbal communication skills
- Ability to analyze complex problems and provide simple solutions
- Organized and able to manage a large volume of tasks independently
- Ability to manage projects from concept through implementation
- Strong familiarity with the buyer journey, the lead to opportunity lifecycle and the B2B “funnel”
Other Details:
- This is a full-time, remote position
- We expect employees to be able to travel within North America up to 1-4 times a year for in person gatherings
Don’t have all the requirements but convinced you’ll be able to make an impact? We’d love to hear from you! Please note that we place serious consideration to your application responses to all questions; only completed profiles will be considered for this role. Lillio Perks!- Flexible working arrangements; we are a remote-first company who gathers together (virtually) every quarter, and in-person at least once per year. You must be willing to travel in-person as required for the role- Health benefits package includes medical, dental and vision - 401K matching, and HSA contribution for US employees- Paid time off, including vacation, personal and volunteer days- Opportunities for learning, mentorship and professional development- Ongoing team-wide and company-wide virtual social activities and success celebrations AccessibilityLillio is committed to inclusiveness, equity and accessibility.
If you require accommodations at any step of the application or interview process, please indicate so under the "Accommodations Question" box on your application. Accommodations may include but are not limited to: alternative methods of communication, providing a detailed “what to expect”, or modified testing. Please note this list is not exhaustive and we are more than happy to discuss other accommodations as required.Commitment to DiversityDiversity, Inclusion and Belonging are central to Lillio's core values.
Lillio aims to ensure we provide a safe environment for everyone to thrive while bringing their authentic selves to work. Our mission is to promote an inclusive work space for all employees through Education, Discussion, and Celebration of our differences. Embracing these differences while coming together with a common purpose is what makes our team extra special. Our focus on inclusion and belonging is activated in the day-to-day culture at Lillio through our Diversity, Inclusion and Belonging (DIBS) committee, our bi-weekly DIBS discussions, DIBS Slack community, D&I training and education, volunteer days, donation matching, and more.Equal EmploymentLillio is an equal employment opportunity employer.
We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics. Apply for this job
