GrowMore Recruitment is a full-service, multi-specialist recruitment agency! We work across virtually all industry sectors, with clients ranging from small start-ups to global blue-chip companies and large public sector and not-for-profit organizations.
Looking for a career that lets you work from home and communicate with clients around the world? Look no further! Our team is seeking talented Russian-English customer support agents to join us in delivering top-quality interpretation services to our clients.
Responsibilities:
- Consecutive interpreting from English to Russian and vice versa in medical, banking, insurance, emergency, and customer service industry
- Taking notes to ensure accurate interpretation rendering
- On-line live audio and video interpreting via a PC application
- Applying necessary security, customer, and clients’ protocols in work, abiding to interpreting guidelines and procedures
- Constant improving of general and industry related vocabulary to ensure accuracy and up-to-date skill and knowledge
- Providing impartial assistance by bridging communications gap to both client and their customers, applying best customer service practices
- All other interpreting duties, closely following client’s lead
Requirements:
- Native or near-native proficiency in both Russian and English
- Willingness to work evening and night shifts
- A strong passion for language and culture, with a keen eye for detail and accuracy
- Excellent communication skills, both verbal and written, with the ability to build strong relationships with clients and colleagues
- Ability to work remotely and to use technology for communication and project management
Benefits:
- Remote working environment
- Flexible work schedule
- Competitive compensation
- Technology/equipment provided
- Paid training
If you're looking for a challenging and rewarding career in customer support, we encourage you to apply today!
