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Senior Product Manager, Employee Assist

SoundHound AIUnited StatesOnsite
This job is no longer open

SoundHound AI believes every person should be able to interact naturally with the products around them–by simply talking. With a global reach spanning two dozen languages, we build Voice AI products with conversational intelligence for cars, restaurant ordering, and more, allowing our customers to extend their brand in new and meaningful ways.
You will join the startup team that is bringing AI to assist restaurant employees on the front line. Employee Assist helps answer questions and train employees, whether through voice AI only or through tablets.  It is easy to extend through standard or custom extensions.  The Product Manager for Employee Assist will lead the development and continuous improvement of our Employee Assist product with a cross-functional team.

In this role, you will:


  • Be the nexus for Employee Assist features, feedback, optimization, and prioritization to create the best experience
  • Be passionate about understanding user needs and driving user adoption
  • Justify decisions based on data and analytics, driving to improve our KPIs
  • Have a pulse on competition and identify market opportunities
  • Effectively communicate with cross-functional teams, including engineers, designers, business development, sales, marketing, and data scientists
  • Brainstorm new ideas/features, translating product goals into action
  • Be self-motivated, collaborative, eager to learn, and hands-on

We would love to hear from you if:


  • You have 10+ years overall experience, with at least 5 years experience as a software Product Manager 
  • You have successfully launched new products at scale in fast-paced environments
  • You are willing to roll up your sleeves and embrace the startup mentality
  • You have Voice AI, LLM, or generative AI experience

We’d be especially excited if you have launched 1 or more AI products in a startup environment. Be sure to also mention if you have software development experience or have experience with the restaurant technology ecosystem.The role is available throughout the United States except for the following states: AL, AK, DE, IA, KS, ME, MS, MO, NH, ND, RI, SC, SD, VT, WV, WI, WY. The salary range for this position is $150,000 to $175,000. Our recruiting team will provide a more specific salary range based on work location and years of experience.

In addition to salary, you will receive equity in the form of RSUs, comprehensive health care, paid time off, and other benefits.We strive to be a values-driven company that is supportive of one another, open and honest, undaunted by challenges, nimble and focused, and determined to excel and win.Here at SoundHound AI, diversity, equity, and inclusion are key to who we are as a company. With a mission to build Voice AI for the world, creating a team with global perspectives is critical to our success. We care deeply about fostering an environment where everyone is supported and can do their best work.

SoundHound ensures that individuals with disabilities are provided reasonable accommodations to participate in the interview process, perform essential job functions, and receive other employment benefits.Employees enjoy comprehensive health care, paid time off, discounted fitness classes, and flexible working hours. Learn more about our philosophy, benefits, and culture at https://soundhound.com/careers/. To view our job applicant privacy policy, please visit https://static.soundhound.com/corpus/ta/applicantprivacynotice.html.Come join our growing team and bring your unique voice to our mission!#LI-REMOTE #LI-TN1

This job is no longer open

Life at SoundHound AI

SoundHound Inc. is the leading innovator in voice-enabled AI technologies. We believe every product should have a voice. With the passion to make our world more connected, we use voice AI to make interactions with the things around us more human. With the Houndify platform, we empower companies to integrate voice AI into their products through an independent platform that is always learning. Our consumer app Hound is a hands-free, AI-powered virtual assistant that allows you to search using your natural voice. Our SoundHound app applies our technology to music, enabling people to discover, explore, and share the beats around them, and even find the name of that song stuck in their heads by singing or humming. We’re a diverse and driven team of engineers, designers, writers, and linguists—all bent on creating a world with more conversation.
Thrive Here & What We Value1. Values-driven company2. Supportive environment3. Open and honest4. Nimble and focused5. Global perspectives critical for success6. Reasonable accommodations for individuals with disabilities7. Comprehensive healthcare, paid time off, flexible working hours8. Mission to build Voice AI for the world
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