Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 2,300 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth.
As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.
Amplitude’s Commitment to Diversity Equity & Inclusion (DEI):
Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.
About The Role & Team
You will be a core member of the team and a face in the Amplitude community. This includes both Amplitude users and the larger product and growth community. Your time will be split between program management, building relationships with members, and managing our content library and community hub pages.
Responsibilities:
- Community Engagement: Build and maintain relationships with Amplitude community members. Spearhead initiatives to enhance community engagement, including brainstorming and supporting experiments to move key metrics of weekly new and weekly active members.
- Community Programs: Organize and moderate sync (virtual and in-person) and async member programs to connect Amplitude members, grow our base, and scale best practice sharing across the community.
- Collaboration: Collaborate with internal teams, including Marketing, Education, Partners, Customer Success, and Product, to align community efforts with company goals.
- Content Creation: Lead content efforts from blog posts and newsletters to video content, ensuring high-quality, engaging materials that resonate with our community. While writing can be outsourced, strong writing skills and clear communication are essential.
- Building Feedback Loops: Act as a bridge between the Amplitude community, our product development and customer account teams, gathering feedback, feature requests, and insights to drive product improvements and research.
Qualifications:
- Bachelor’s degree
- 5 years of experience in growth marketing, analytics, product management, or a related field
- Experience building, contributing to, or managing communities is a big plus
- Proven track record of growing and engaging online communities.
- Strong analytical skills to measure community health and member journey stages.
- Proficient and experience generating insights in Amplitude or a similar behavioral analytics platform.
- Exceptional writing and communication skills, with an ability to create engaging content.
- Experience in event planning and management, both virtual and in-person.
- Creative thinker with a knack for testing new ideas and innovating community strategies.
You'll be a great addition to the team if you:
- Embrace the customer as part of the team. We believe you don’t build what the customer wants, but what the customer wants to become. To create that future, you first have to be an expert in the problem. You interact with members directly - proxies don’t work - so you always gather first-hand feedback.
- Empower everyone to be a leader. We believe teams closest to the problem are best suited to make the hard decisions quickly. You are given autonomy to ensure we are always progressing forward.
- Inspire through storytelling. We believe it is our responsibility to motivate internal stakeholders and our community members through memorable stories that build a deep understanding of our users' experience. You tell stories to communicate strategy and inspire the outcomes we want to create for our members.
- Learn through frequent iteration. We believe that rapid iteration is the #1 indicator of success. You strive for a 10x vision, but you get there through 0.1 iterations. To continuously learn, you have to co-develop with members. It may be faster to build behind closed doors, but by testing “skateboards” you can learn if you’re on the right path and gain the confidence needed to build a world-class experience.
Who We Are
The Company:
Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.
The Product:
Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.
We care about the well-being of our team:
We offer competitive pay and benefits packages that reflect our commitment to the health and wellbeing of our Ampliteers.
Some of our benefit programs include:
- Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
- Flexible time off, paid holidays, and more
- Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (annual), home office equipment (annual), and much more
- Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
- Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
- Employee Stock Purchase Program (ESPP)
Other fun facts about Amplitude:
- G2:#1 product analytics solution and #3 best software product according to the 2022 G2 Best Software report.
- Business Insider: A top tech company to bet your career on.
- Fast Company: #3 most innovative enterprise company in the world.
- Amplitude went public via a direct listing in September 2021 and is now trading under the ticker AMPL.
- Founded in 2012, Amplitude is backed by Benchmark Capital, Sequoia Capital, IVP, Battery Ventures, Y Combinator and other top tier investors.
- We’re a global and fast-growing team! We have offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world.
- Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.This role is eligible for equity, benefits and other forms of compensation.Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $99,000 - $149,000 total target cash (inclusive of bonus or commission)Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City.
New York City salary range: $111,000 - $166,000 total target cash (inclusive of bonus or commission)Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $111,000 - $166,000 total target cash (inclusive of bonus or commission)Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $99,000 - $149,000 total target cash (inclusive of bonus or commission)Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state.
Washington salary range: $99,000 - $149,000 total target cash (inclusive of bonus or commission)Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.Staying Safe - Protect Yourself From Recruitment FraudWe are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers.
Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.
