Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.
Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense.
The Role
As the Senior Manager of Revenue Enablement, you will be the champion of our customers' needs and problems. Your role is critical in ensuring that our sales team is not just proficient in our product offerings, but are also experts in understanding and addressing the specific challenges our customers face. This role involves a strategic focus on aligning our sales strategies with customer needs, ensuring a seamless and optimized buying experience. We are looking for someone that understands that success is not solely defined by how many deals are getting closed, but also via an intentional, cohesive buying experience that makes customers, prospects, and partners enjoy doing business with us.
What You’ll Do
More specifically, the Senior Manager of Revenue Enablement will be responsible for:The holistic view of the customer buying journey: Working closely with Revenue Leadership to carefully map our Customer’s Journey through the buying and renewal process to ensure that sales processes, collateral, messaging, training and development are – at their core – helpful to the customer. Understand the journey’s impact on customer persona, end users, and other Abridge teams including Legal and Implementation.
Content utilization, management, and measurement:
With Product Marketing & Creative, ensure pitch decks, collateral, and messaging are being effectively utilized and working as intended. Help calibrate and ensure content fits within our Customer Journey.
Levers and wedges:
Develop the means to help progress customers through our customer journey, working closely with partner success, product, and marketing to develop the methodology and verifiers (signs a customer is ready for the next step) needed to increase pipeline acceleration and conversion.
Onboarding and decreased ramp time: Development, delivery, and measurement of a robust onboarding program that effectively drives down ramp time. Align training to the core competencies that make reps more productive and successful while also teasing out the similarities and differences between our customer-facing roles.
Training Curriculum/Continuous Learning:
Own, in close collaboration with Revenue Leadership, the development, delivery and training of effective playbooks. Support our ramped reps by partnering with management and leadership teams to continue to develop their skills, making them better partners in the buying journey, and exposing them to new ideas and trends. Help facilitate a culture of collaboration by leveraging internal resources from our product, creative, and sales management teams.
Developing and Coordinating Pre-Sales/Solution Resources:
Alongside Product, Implementation, Solutions, and Success, help craft and deploy the best recipe to resolve questions and concerns related to technical configuration, security, and high-level product strategy.
Innovation:
We don’t get better by doing what’s already being done. Help identify emerging trends in enablement that can help us be ahead of the curve. Nothing is too perfect not to be questioned, tweaked, and improved.
What You’ll Bring
5+ years of experience in sales enablement preferably in healthcare.
Proven experience in developing successful training programs and sales strategies.
Deep understanding of sales qualification methodologies (MEDDICC or similar), processes, and tools.
Excellent collaboration and communication skills, with the ability to influence and engage diverse teams.
Technical proficiency with CRM and sales enablement tools.
Understand the actions, lessons, and levers that drive the greatest results. Know where to put your time to make sure we are always moving forward.
Ideally, You Have
Spent a large part of your career (5+ years) becoming an enablement expert. You dream about sales methodologies, you can write playbooks in your sleep, and you’re no rookie when it comes to rolling out new initiatives. With this experience comes the ability to teach and coach. We are looking for someone who knows how to communicate, develop/on-board our talent, and help reps amplify their strengths and point out their weaknesses. You’ll be their go to for triage, support, and advice.
A strong knowledge of recent trends and policies impacting key stakeholders at Integrated Delivery Networks and Health Systems.
Prior experience with documentation solutions, EHR, and speech recognition technology.
Why Work at Abridge?
Be a part of a trailblazing, mission driven organization that uses audio as the wedge to improve the healthcare delivery experience
Unlimited PTO, plus 12 national holidays
Comprehensive and generous benefits package:
16 weeks paid parental leave, for all employees
Flexible working hours — we care more about what you accomplish than what specific hours you’re working
Remote work environment
Equity for all new employees
Generous equipment budget for your home office setup ($1600)
Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup.
Plus much more!
Life at Abridge
At Abridge, we’re driven by our mission to bring understanding and follow-through to every medical conversation. Our culture is founded on doing things the “inverse” way in a legacy system—focusing on patients, instead of the system; focusing on outcomes, instead of billing; and focusing on the end-user experience, instead of a hospital administrator's mandate.Abridgers are engineers, scientists, designers, and health policy experts from a diverse set of backgrounds—an experiment in alchemy that helps us transform an industry dominated by EHRs and enterprise into a consumer-driven experience, one recording at a time.
We believe in strong ideas, loosely held, and place a high premium on a growth mindset. We push each other to grow and expose each other to the latest in our respective fields. Whether it’s holding a PhD-level deep dive into understanding fairness and underlying bias in machine learning models, debating the merits of a Scandinavian design philosophy in our UI/UX, or writing responses for Medicare rules to influence U.S. health policy, we prioritize sharing our findings across the team and helping each other be successful.
Diversity & Inclusion
Abridge is an equal opportunity employer. Diversity and inclusion is at the core of what we do. We actively welcome applicants from all backgrounds (including but not limited to race, gender, educational background, and sexual orientation).
Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article.
Please exercise caution and cease communications if something feels suspicious about your interactions. Compensation Range: $160K - $170K
$160K – $170K • Offers Equity • Offers Bonus
