About the role
All The Hires is looking for an A+ account manager who is driven, responsible, and a high-impact player to join our growing team. The role requires developing and maintaining complex relationships with organizations, a proven track record of successful customer engagements, and a willingness to embrace change.You will set the bar for operational excellence within our organization by developing and executing strategies to expand accounts effectively. We believe strongly in our value proposition of aligning incentives with our customers.
You will bring it to life by cultivating strong relationships with key decision-makers. You will have the opportunity to help build All The Hires’s Account Management organization and define the sales strategy that fuels our growth!
What you'll do
Manage all post-sales activity for All The Hires’s customers through strong relationship-building, our service offering knowledge, and putting the customer’s happiness above all leading to repeated business, expansion, and advocacy
Increase customer engagement by conducting regular check-in calls, performing in-person business reviews with leadership, and maintaining a firm understanding of all activities between All The Hires’s talent team and customers
Become a trusted partner and advocate of our customers by being transparent in demonstrating ROI and providing guidance for success
Work closely with the talent team to create a plan for each customer’s success with All The Hires
Work closely with management and talent team on the identification of improvements to product and customer interactions
Act as the voice of the customer to provide feedback on how All The Hires can better serve our customers
What we're seeking
Must have
3+ years in a sales / account management / customer success position within a talent-related domain
Proven track record of attracting new business to the organisation through relationship-building and continued support
Excellent English
Nice to have
Willingness to roll up your sleeves and help your teammates
Proactive problem-solving skills with an eagerness to fix inefficiencies
Adaptable, resilient, and able to thrive in ambiguity things can change quickly, and you’ll need to help the team adjust and evolve
Foster a collaborative, ambitious, and outcome-driven culture that embodies our values
Comfort with ambiguity and resilient when facing rapid change
We Will Provide For You
Possibility to shape the future of All The Hires in terms of scope, revenue and more, as we are still young, small and very ambitious
Professional growth opportunities including a chance to potentially lead a team of recruiters in the future as one of the key employees of the company (the path and milestones could be discussed depending on your leadership aspirations)
Competitive remuneration comprised of a fixed and a performance-based variable part that does not have a cap on top
Culture of continuous improvement, transparency and support
Equipment necessary to do your job well without thinking about cutting corners
Necessary training and onboarding into our processes and workflows
Exposure to the world of tools and approaches for cutting-edge talent acquisition practices
Compensation:
