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Account Manager

AutochekIn Office | Lagos, Nigeria; Abuja, NigeriaOnsite

ABOUT THE COMPANY:


If you would like to work in a genuinely fast-paced and professional environment with vision to become the number one choice for Africans making an automobile-related transaction, then this is the place. We deliver services at the standards expected by our customers and implement new ideas at the highest speed possible on our planet. We work hard, and we reward people who are passionate enough to nurture this vision with us. Our ambition is to sustain value for our shareholders, create meaning and purpose that truly engages our employees while ensuring peace of mind for our customers.

We are pioneers in the auto technology space and are always at the forefront of developing and launching innovative solutions in the market. Our goal is to continue to attract some of the industry’s most innovative and entrepreneurial talent who recognize our growing brand value and strong positioning long into the future.

JOB SUMMARY:


This role you would be responsible for building and maintaining relationships with a company's clients or customers. They act as the primary point of contact between a business and its customers, and are responsible for ensuring customer satisfaction and maximizing sales opportunities.

ESSENTIAL JOB FUNCTIONS:



  • Building and maintaining strong relationships with clients or customers.

  • Understanding the needs of clients and ensuring their satisfaction.

  • Identifying new sales opportunities and generating revenue for the company.

  • Collaborating with internal teams, such as sales, marketing, and customer support, to ensure customer success.

  • Managing and resolving customer issues and complaints in a timely manner. Developing and executing strategic account plans to achieve business objectives.

  • Providing regular updates to customers on the status of their accounts and any relevant company news or product updates.

  • Analyzing sales data and creating reports to present to management. Staying up-to-date with industry trends and competitor activity.

  • Attending industry events and conferences to network and promote the company's products or service.

EXPERIENCE:



  • Minimum of 5 years of sales and business development experience with increasing levels of responsibility.

  • Demonstrated experience in revenue generation and sales, managing complex projects and growing/scaling an unstructured business

  • Experience working in a matrix, extremely dynamic, fast-paced, results-oriented multi-country environment; and prioritization.

LOCATION:

Nigeria - Lagos & Abuja Compensation:

Life at Autochek

Autochek Africa is an Automotive Technology development company that builds solutions aimed at enabling and enhancing commerce within the automotive sector. We focus on solutions that improve access to Auto loans, quality maintenance / aftersales services, warranty solutions, and transactional marketplaces. We are operational in West and East Africa and we also have developed a partner-led retail footprint with over 150 service centers. Formerly Cheki
Thrive Here & What We Value- Collaborative Environment- Fast-paced, multinranational environment (preferred)- Proactive Approach to Problem Solving- Strong Commitment to Integrity- Agile Mindset- Emphasis on employee development and growth opportunities- Flexible work arrangements, including remote work options- Recognition for outstanding performance and contributions- Results-oriented approach to work- Strong people management skills
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