HR Manager

JOB SUMMARY:

COMPETENCY PROFILE:

Talent Acquisition

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  Ensure that requests for hiring are escalated to the SVP of Human Resources for approval prior to ensuring alignment with financial budgets.
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  Lead the recruitment process, including job posting, candidate sourcing, interviewing, and selection for grades A, B and C
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  Collaborate with hiring managers to understand staffing needs and ensure timely and effective hiring.
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  Creation of offer letters in accordance with salary grades

Employee Relations 

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  Address and resolve employee concerns, conflicts, and grievances in a fair and timely manner.
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  Promote a positive and inclusive work culture through effective communication and conflict resolution

Performance Management 

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  Manage the performance management process, including assistance with setting of  performance goals, conducting evaluations, and providing feedback and coaching to employees.
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  Ensure performance management practices align with organizational objectives.
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  Assess candidates (entry, middle & senior level management) to determine their capabilities and optimize person to job compatibility 

Compliance and policies 

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  Stay informed about employment laws and regulations to ensure company compliance.
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  Communicate HR policies and procedures to employees.
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  Participate in and supports all internal/external recruitment audits within the business as necessary

Training and Development 

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  Together with the Head of Learning and Development - Identify training needs and collaborate with departments and line managers alike to ensure that on-going training initiatives are being done. 
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  Encourage continuous learning and professional development among employees.

Employee Benefits and payroll

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  Oversee employee benefits programs, including health insurance, retirement plans, and other perks.
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  Assist employees with benefit-related inquiries and issues.
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  Ensure that payroll is completed timeously on payspace

Data Analytics and Reporting 

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  Maintain accurate HR records and utilize HRIS systems to generate reports for analysis and decision-making.
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  Provide regular HR metrics and insights to senior management.

Safety and Wellness 

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  Promote workplace safety and wellness initiatives.
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  Coordinate with relevant parties to address workplace health and safety concerns.

Onboarding / Offboarding 

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  Oversee the onboarding process for new hires, ensuring a smooth transition into the organization.
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  Manage the offboarding process, including exit interviews and knowledge transfer.
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  Ensure that the handbook is 100% up to date
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  Ensure exit interviews are completed
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  Take data from exit interviews for discussion with SVP Human Resources

TECHNICAL REQUIREMENTS

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  Proven experience overseeing people management  at management level or other mid-managerial position within similar or a related industry
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  Strong understanding of recruitment strategy, service management and performance management principles
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  Familiarity with diverse business functions such as training, business development, communications management, employee experience, is an advantage

KNOWLEDGE & SKILLS REQUIRED

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  Ability to define the long term business strategy while also addressing the hands-on tactical needs of the business at all levels
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  Proactive, ethical, high energy, hands-on manager with great interpersonal skills to function across all levels of the organization as well as with external entities
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  Thoughtful and demonstrates good judgment and strong decision-making based on accurate and timely analysis
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  Strong organizational and project management skills; attention to detail
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  Proven business management experience in an unstructured and fast-paced environment
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  Proven experience building strong business partnerships and executive presence; able to establish credibility and support with other stakeholders
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  Outstanding time management skills
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  Results-oriented approach to work; willingness to do whatever it takes to help the team
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  Ability to identify and implement efficiencies and process improvements
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  Able to deliver highest standards of customer service
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  Strong problem solving and creative skills 
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  Understand the extended enterprise and have an appreciation for value creation based on understanding of overall vision for the business

Skill and Experience required 

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  Minimum of first degree in a related field. A Master’s degree is desired
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  5+ years of experience with up to 3 years in a human management position
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  Exposure to global/international organizations will be an added advantage
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  Experience in developing HR strategies and implementing employee relations activities

Behavioral competencies required