Senior Client Associate at Savvy Wealth
About Savvy Wealth
Wealth management is a massive industry in the US ($545 billion annual revenue) but remains archaic and inefficient with low technology penetration. 75% of wealth managers do not offer any digital communication beyond emails and 62% of them conduct financial planning manually (for example, in Excel). This results in a poor client experience and a low ceiling on the number of clients a wealth manager can support.Savvy is a technology driven wealth management firm with an emphasis on building software to drive automation and efficiency for wealth managers so they can focus on what truly matters — quality time with clients.
We are able to grow rapidly by hiring/acquiring wealth managers with existing books of business and supercharging them with our software to make them dramatically more efficient and provide a better digital experience for them and their clients.We are a team of former founders and operators who have started and sold two companies and bring over two decades of experience from Brex, Facebook, Airbnb, Uber, DoorDash, and Square.We’ve raised over $18M from top-tier VC firms, including Index Ventures,Thrive Capital, and a panel of A-list executives from the wealth management industry.
Who you are
The Savvy team is looking for an experienced Senior Client Associate who is ready to apply their exceptional client service skills to drive impact in a fast-paced and growing environment. In this role, you will be responsible for providing operational support for Savvy's wealth managers in servicing the needs of high net worth clients. The ideal candidate is detail-oriented, an excellent problem-solver, and a strong communicator who can help foster long-term client relationships. This role will be critical in shaping our standard operating procedures and ensuring we set the highest standard for client and advisor support.
As an early member of the Savvy team, you will help build out the client servicing function. You will also work closely with the Product and Operations teams to shape the future roadmap of Savvy's product and advisory services.
About this role
Responsible for day-to-day operations and administrative support of Savvy wealth managers, providing exceptional client service and fostering long-term client relationships.
Own best-in-class execution of all client tasks, requests and inquiries in a timely manner.
Proactively seek out opportunities to improve Savvy's internal procedures in pursuit of the best advisor and client experience.
Streamline new client prospecting, closing, and onboarding processes including meeting preparation, obtaining account and investment strategy documentation, and driving account creation and transfers.
Assist advisors by executing investment transactions and fulfilling account billing & performance reporting tasks.
Work closely with other professional advisors such as CPAs, estate planning attorneys, business managers, insurance agents, and more.
Create and maintain client data in Salesforce and other systems.
Ensure Savvy is adhering to all required compliance policies and procedures.
Protect clients by maintaining confidentiality of all personal and financial information.
What we're seeking
Must Have
2+ years of experience in a similar role with a registered investment advisory firm and/or broker-dealer including experience interacting directly with clients.
A high-energy, collaborative, and self-starter attitude; willing to roll up your sleeves and have an incredible ownership mentality.
Excellent interpersonal and communication skills.
BA/BS degree in finance, economics, or related field.
Strong technical skills in MS Office applications--Word, Excel, and Powerpoint-- and familiarity with the Google equivalents.
Detail-oriented and organized, with the ability to prioritize and juggle multiple tasks at once.
Adept at quickly learning and adopting new technologies.
Nice to have
Series 7 and 66 or Series 65 licenses.
Advanced degrees or designations such as CFP, CPA, CFA
Prior experience using Salesforce
Prior experience working with custodians such as Charles Schwab, TD Ameritrade, Fidelity, or Pershing Advisor Services
Benefits we provide
Competitive salary and equity package
Unlimited PTO + paid company holidays
Access to best in class medical, dental, and vision plans
Company 401(k), Commuter, and HSA/FSA plans
Competitive total compensation package comprised of salary and equity (salary can range between $55,437 to $70,135 depending on candidate experience)
Access to virtual mental health care (Spring Health), vision related benefits (XP Health), and health concierge (Rightway) to help you find the right care
Access to counseling for stress management, dependent care, nutrition, fitness, legal, and financial issues (Guardian WorkLifeMatters EAP)
Compensation:$55.437 - $70.135
