On-Site Service Technician

SwipeTrack SolutionsSan Antonio, Texas, United StatesOnsite

This job is no longer open

We are seeking a highly skilled and motivated Bingo Hall Service Technician to provide on-site technical support and equipment installation at our bingo halls across Texas. The ideal candidate will have a strong background in troubleshooting, repairing, and upgrading various types of equipment, as well as experience with running and crimping Cat5/AV lines. This role requires travel to various locations within the state, occasionally overnight, to ensure the efficient operation and setup of our bingo halls.

Responsibilities:

Provide on-site technical support for our bingo halls across Texas, including troubleshooting, repairing, and maintaining various types of equipment

Diagnose and resolve hardware, software, and network issues

Perform regular maintenance and preventative measures to ensure optimal equipment performance

Install and upgrade technology and equipment at our bingo halls

Set up and configure new systems and devices

Replace or upgrade outdated or malfunctioning components

Ensure compatibility and seamless integration with existing systems

Run and crimp Cat5/AV lines, ensuring proper installation and connectivity

Install and terminate network and audiovisual cabling

Test and troubleshoot cabling issues to ensure proper functionality

Assist with the setup and configuration of new bingo halls, occasionally requiring overnight stays out of town

Collaborate with the project team to ensure timely and efficient setup

Provide technical expertise and recommendations for optimal performance

Maintain accurate and up-to-date records of service calls, installations, and equipment inventory

Document service visits, issues, and resolutions for future reference

Track and manage equipment inventory and replacement parts

Collaborate with other team members and departments to ensure seamless operation and support

Communicate effectively with management and colleagues regarding technical issues and project progress

Provide input and suggestions for improvements and process optimizations

Requirements:

High school diploma or equivalent; technical certifications or associate degree in a relevant field is a plus
3+ years of experience in technical support, equipment installation, or a related field
Strong knowledge of computer hardware, software, and networking technologies
Experience with running and crimping Cat5/AV lines
Ability to troubleshoot and resolve technical issues effectively and efficiently
Valid driver's license and reliable transportation for travel across Texas
Willingness to occasionally work overnight and out of town as needed
Excellent communication, organizational, and time-management skills
Ability to work independently and collaboratively within a team environment
Strong problem-solving skills and a customer-focused approach

The Bingo Hall Service Technician role is a full-time position with a competitive salary and benefits package. The successful candidate will play a crucial role in maintaining the smooth operation and success of our bingo halls across Texas.

This job is no longer open

Life at SwipeTrack Solutions

Since our founding in 2011, technology and innovation have defined SwipeTrack. From our humble beginnings in a spare bedroom developing custom management software to our 60,000-sq. ft. office developing all manners of custom software coupled with hardware/mobility solutions, we have always remained on the cutting edge of technology. SwipeTrackâ€™s technology products and services are powering businesses throughout the world from restaurants to theme parks; transportation to financial; boardroom to the living room. The SwipeTrack Ecosystem consists of three Divisions: Technology Today, we are developing for tomorrow. If you have attended a movie, seen a doctor or hospital, or even pumped gas, chances are you have used a solution developed by SwipeTrack. A snapshot of our custom software products includes CRM packages, point of sale, web applications, iOS and Android applications, and even gaming/simulation. Mobility Anytime, anywhere. Whether a company needs to maintain contact with a customer, move lines more efficiently through a theme park line, or read a barcode on industrial equipment; weâ€™ve done it. Our experts analyze a companyâ€™s needs and provide effective solutions. Optimizing the end user experience and ease of access. We are revolutionizing the way companies work and communicate with the customer. Enterprise Solutions Technology doesnâ€™t change the world. People do. And as a technology firm, there is no better mantra. SwipeTrack is an extreme believer in technology and the incredible things it can do. We also know that behind every smart piece of software, powerful processor, and every brilliant line of code is an even more brilliant person. Our recruiters can find just the right needle in a haystack. As a technology firm, we have access to candidates most staffing agencies will never see. Moreover, high fees are a thing of the past. We are an actual technology firm that staffs technology roles, it just makes sense.

Thrive Here & What We Value- Collaborative Environment- CustomerFocused Approach- Competitive Salary and Benefits Package- Opportunities for Growth and Development- Flexibility to work during events or promotional activities as needed- Emphasis on innovation and growth within the everevolving social media landscape

On-Site Service Technician

Life at SwipeTrack Solutions

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