About Us
Since 2016, dbt Labs has been on a mission to help analysts create and disseminate organizational knowledge. dbt Labs pioneered the practice of analytics engineering, built the primary tool in the analytics engineering toolbox, and has been fortunate enough to see a fantastic community coalesce to help push the boundaries of the analytics engineering workflow. Today there are 30,000 companies using dbt every week, 100,000 dbt Community members, and over 4,100 dbt Cloud customers. You can learn more about our values here.As a Customer Marketer, you'll focus on keeping our customers happy and loyal through smart marketing strategies.
You'll work with teams to understand what customers want and create campaigns that make them feel valued and engaged.
In this role, you can expect to:
- Craft and oversee new, cohesive campaigns designed to increase our current customers' usage, satisfaction, and expansion.
- Harness our existing marketing tactics to actively engage our customers, including organizing events like Coalesce, Summits, Field Events, and ABM Advertising, to elevate interaction.
- Customer Insights: Analyze data to understand our customers' preferences and behaviors.
- Content Creation: Develop emails, social media posts, and other content tailored to resonate with our customers.
- Performance Monitoring: Continuously monitor our marketing effectiveness and implement adjustments for enhancement.
You are a good fit if you have:
- Have a technical product skillset
- Have a strong understanding of customer behavior and preferences.
- Possess excellent analytical skills and can derive insights from data.
- Enjoy working collaboratively with cross-functional teams.
- Thrive in a fast-paced environment and can manage multiple projects simultaneously.
You'll have an edge if you have:
- Have previous experience in customer marketing or related roles.
- Have a creative flair and can think outside the box to create innovative marketing campaigns.
- Possess strong communication skills, both written and verbal.
- Stay updated on industry trends and best practices in customer marketing.
Compensation & Benefits
- Salary: $110,000 - $135,000
- Equity Stake
- Benefits - dbt Labs offers:
- Unlimited vacation (and yes we use it!)
- 401k w/3% guaranteed contribution
- Excellent healthcare
- Paid Parental Leave
- Wellness stipend
- Home office stipend, and more!
*Equity or comparable benefits may be offered depending on the legal limitations
What to expect in the hiring process (all video interviews unless accommodations are needed):
Interview with Talent Acquisition PartnerInterview with Hiring ManagerTeam InterviewsWho we are
At dbt Labs, we have developed strong opinions on how companies should practice analytics.Specifically, we believe that:
- Code, not graphical user interfaces, is the best abstraction to express complex analytic logic
- Data analysts should adopt similar practices and tools to software developers
- Critical analytics infrastructure should be controlled by its users as open source software
- Analytic code itself — not just analytics tools — will increasingly be open source
It turns out that a lot of other people believe this too! Today, there are 30,000 companies using dbt every week, 100,000 dbt Community members, and 4,100 companies paying for dbt Cloud. Our customers include JetBlue, Hubspot, Vodafone New Zealand, and Dunelm. dbt is synonymous with the practice of analytics engineering, defining an entire industry. We’re backed by top investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. dbt Labs is an equal opportunity employer. We're committed to building an inclusive team that welcomes a diversity of perspectives, people, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status.
We feel strongly that whether or not your experience exactly fits the job description, your passion and skills will stand out and set you apart even if your career has taken some twists and turns. If you are on the fence about whether you meet our requirements, we encourage you to apply anyway! Please reach out to us directly at recruiting@dbtlabs.com if you need assistance or an accommodation. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page here. dbt Labs reserves the right to amend or withdraw the posting at any time.
For employees outside the United States, dbt Labs offers a competitive benefits package. Equity or comparable benefits may be offered depending on the legal or country limitations.Privacy NoticeSupplement to Privacy Notice - CaliforniansSupplement to Privacy Notice - EEA/UK
