About Airalo
Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.
About you
We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication.
You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.
About the Role
Position: Full-time / Employee
Location:
Remote-first
Benefits:
Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits
As a
Networks Manager
at Airalo, you will be responsible for expanding into new partner networks across the globe as well as permanently improving the rates, services, and quality of our existing partner networks. You are someone who is obsessed with providing the best rate possible (without compromising network quality) to global travelers in need of a reliable data connection when leaving their home network.
Responsibilities include but are not limited to:
- Represent Airalo as the ideal interface to mobile network partners on a global level
- Add & improve network partnerships
- Negotiate terms and conditions of wholesale and reseller contracts with host mobile network operators
- Manage and assure regulatory compliance requirements for all our local markets and provide information to product management
- Monitor and ensure network quality is provided by our partners
- Define and run traffic, sales, and monetary analytics
- Develop methods to ensure the unification of conditions and agreements
- Prepare the rollout of new markets
- Connect and integrate foreign mobile networks with Airalo’s OSS and BSS platform
- Perform escalations in case of network quality issues and availabilities
- Define and perform reconciliation processes
Must-haves:
- Sound understanding of eSIM technology and use cases
- Good overview in Telecommunication Network technologies like Mobile Core (PGW, IMS, Voice GW, HSS), OSS & BSS
- Understanding of different Mobile Services such as MOC/MTC, SM-MO, SM-MT, Data, Roaming, International Calling
- Understanding of different Mobile Network Generations like 2G, 3G/UMTS, 4G/LTE, 5G NSA, and 5 G SA and how it influences customer experiences
- Ideally, having served on the management team of an MVNO or MVNA, respectively, with a hands-on mentality
- Having negotiated at least two different wholesale agreements on behalf of, or with, MVNOs with Host Mobile Network operators
- Deep knowledge of subscriber life cycles with mobile services
- Understanding the regulatory requirements for providing mobile services
- Be familiar with KYC processes for mobile subscriptions
- Excellent English skills; in writing, speaking, and reading – business fluent
- 5 years minimum relevant experience in the mobile telco industry
Good to haves:
- Master Studies and/or MBA highly preferred
- Clear communication skills
- International working experience is highly preferred
- Pro-activeness and Management skills in international environments
We sincerely thank all applicants in advance for submitting their interest in this opportunity with Airalo. Apply for this job
