Lessen is one of the fastest growing companies in the real estate services industry. Our proprietary technology platform provides clients with portfolio dashboards, the ability to review and approve project estimates, check in on project progress in real time and pay vendors all in one place! But we aren’t just a tech company. We are also a property service delivery company offering renovations, turns and maintenance to residential and commercial clients. Lessen recently acquired SMS Assist, an industry-leading facilities maintenance technology and delivery company. The new combined national footprint will serve more than 250,000 properties, facilitate approximately 2.5 million repair and maintenance orders, and complete nearly 20,000 renovation and turn projects per year. Lessen has quickly evolved from exciting startup to valued partner, delivering scalable and turnkey property services to our clients.
Summary
The Senior Product Manager I is responsible for developing and executing Lessen’s product strategy for a business area that helps secure the company’s role as the industry’s path of least resistance for multi-site property maintenance. This role is responsible for collaborating with a cross-functional team of engineers, designers and business stakeholders to prioritize and create innovative operational experiences that enable Lessen, their partners and their customers to drive quantifiable performance and efficiency improvements their property management operations.
This role will leverage operations knowledge and metrics in all areas of the business to accomplish these goals. The Senior Product Manager I will also be responsible for contributing to Lessen’s Corporate and Product Strategy and ensuring continued alignment between their product roadmap and the company’s business objectives.
What You'll Do
- Define and manage the prioritized backlog of operational efficiency capabilities and features that meet both internal and external customer needs
- Collaborate with key business partners and stakeholders to discover and articulate requirements and user stories, manage and communicate the product roadmap, and deliver per customer contracts and/or requests with high quality and predictability
- Work with software engineering, operations personnel and other product managers to ensure on-time delivery of product software features that focus on creating an intelligent platform experiences improving operational efficiency
- Define and analyze KPIs and metrics that inform the feature/product’s success and tie to corporate initiatives
- Evolve product strategy based on market and competitive research, internal operations data analysis, and industry trends.
- Drive improvements to our existing products and identify opportunities for new product ideas
- Travel requirements: Some travel required (<10%)
What You'll Need
- Proven ability to lead cross-functional teams in iterative and incremental discovery of end user requirements in a dual track scrum operating model
- Excellent ability to manage multiple priorities and effectively deliver in a fast-paced, dynamic environment
- Ability to effectively communicate at all levels of the organization, in areas with both technical and business focuses
- Ability to identify stakeholders, build relationships, and influence others to get work done
- Prioritizing all of the above to ensure the most urgent and valuable work is getting done first
- Qualifications
- Bachelor’s degree in Software Engineering, Computer Science or related disciplines
- 3-5 years of experience in hardware or software product development, business analytics, strategy, or equivalent professional background
- 2-3 years of experience in product management
- Demonstrated experience in applying scrum methodologies and product management frameworks to create and deliver customer value
- Experience in corporate and/or customer support operations a plus
- MBA or equivalent preferred
- Scrum Alliance Certified Product Owner or ScrumMaster preferred
Why Lessen:· Competitive compensation· Dental, Vision, Life, Disability options· 401K retirement savings plan· Paid vacation, federal and floating holidays· Maternity/Paternity Pay· Career advancement opportunities· All the tools you’ll need to be successfulLessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Apply for this job
