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Operations Team Lead

FanaticsFairdale, Kentucky, United StatesOnsite

Company Overview


Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices.

We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

Primary Purpose 


Calling all sports fans! Fanatics, Inc. is seeking an energetic Team Lead to work with our Fulfillment team in Fairdale, Ky. We are looking for Team Lead to oversee the daily operation at our Fulfillment site. The role incumbent will lead, coordinate, and evaluate operating procedures and methods for safety, quality, productivity, and accuracy. The role incumbent will help drive optimization, growth, and profitability. 

Key Responsibilities


  • Direct work flow as established by Supervisor.
  • Identify barriers, seek resolution, and escalate for both processes and athletes.
  • Support orientation and training to new athletes.
  • Coach and Develop with the athletes to ensure they succeed in daily performance and production.
  • Perform other duties as assigned.

Education and Experience Requirements


  • Demonstrates effective communication and interpersonal skills.
  • Able to operate computerized scanning equipment and PC based 
  • Oversee and support 25-40 athletes.
  • Ability to stand 8 to 10 hours and walk 5-10 miles daily.
  • Ability to lift up to 25lbs frequently.
  • Able to understand and follow verbal and written instructions with minimal supervision.
  • Able to multitask.
  • Must be able to work in a fast-paced environment.
  • Must be able to work flexible and overtime as needed.
  • High School Diploma or equivalent but not required.
  • 1 yr warehouse experience preferred.
  • Prior Leadership Experience preferred.
  • Proficiency in Spanish/ bilingual preferred. 

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants.  Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address.  For added security, where possible, apply through our company website at www.fanaticsinc.com/careersFanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”).

The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CAApply for this job

Life at Fanatics

Fanatics, the market leader for licensed sports merchandise, offers the largest assortment of fan gear via its Fanatics, FansEdge, Kitbag and Majestic brands, as well as the largest selection of sports collectibles and memorabilia through Fanatics Authentic. A multi-faceted, technology-driven company, Fanatics operates more than 300 online and offline stores for the biggest brands in sports, including the e-commerce business for major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties across the globe, allowing fans to experience a seamless shopping experience across online, mobile and physical store locations. The company's capabilities include multichannel-integrated team retail across all leagues and major events such as the Kentucky Derby, Ryder Cup and NHL's Winter Classic; an industry-leading tech, data and mobile platform; international capabilities that provide a global sports retail platform; and an in-house merchandise division that is a licensed partner of all the major sports leagues and helps fans express passion through a broad range of styles, designs and jerseys created under both the Fanatics and Majestic brands. Fanatics' vertical manufacturing engine is built for the on-demand economy and brings much-needed agility to the industry, better servicing today's passionate sports fans and their growing real-time expectations with more unique and innovative products readily available across retail channels. Fanatics has offices in Jacksonville, FL; Tampa, FL; San Mateo, CA; Boulder, CO; Manchester, UK and more!
Thrive Here & What We Value1. Ethical and Sustainable Practices Commitment2. Inclusive Fanatics Community Representation3. Strategic Philanthropic Initiatives in Communities4. Responsible Planning, Purchasing (RPP) Practices5. Fair Labor Practices Compliance6. Passionate and Talented Team Environment7. Unified Fanatics Brand Image8. Positive Professional Image Presentation to Customers9. Adaptability to Changing Market Trends10. Customer Service Oriented Mindset- Global Sports Partnerships with Major Leagues, Teams, and Athletes- Strong Company Values of Passion for Sports and Fan Engagement- Collaborative Work Environment with a Unified Team Vision- Emphasis on Responsible Planning and Purchasing Practices (RPP)- Opportunities for Professional Growth and Development- Supportive Recruitment Processes, including Virtual Interviews- Commitment to Diversity, Inclusion, and Cultural Competence- Continuous Learning and Development Opportunities- Inclusive Work Environment (Reflects Society at Every Level)- Market Leader with a Global Partner Network- Open for Tryouts at Fanatics
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