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Commercial Account Executive - Japan

QualtricsTokyo, JapanOnsite
This job is no longer open

At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

Account Executive - Japan


Why We Have This Role:


We are looking for an experienced Account Executive that will lead all sales efforts within their assigned territory, including prospect identification, lead generation, sales calls, managing the sales cycle, proposal, business case and contract negotiation through to deal closure. The Account Executive is expected to meet sales goals established by their Sales Director while delivering the highest standard of integrity, quality, and customer service to our clients. The role is based in Tokyo, Japan.

Things You'll Do:


The Account Executive is expected to lead all sales efforts within their assigned territory, including prospect identification, lead generation, sales calls, handling the sales cycle, proposal and contract negotiation through deal closure, with a specific focus on driving incremental revenue for our products. This is a quota-carrying role that contributes directly to the success of the sales team.

  • Acquiring clients, negotiating, and selling the Qualtrics Research Software platform to marketing and research executives of Fortune 500 companies, governments NPOs and/or academic institutions
  • Leading potential clients to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs
  • You will establish, handle, and manage relationships between Qualtrics and senior executives of the client and prospect companies;
  • Make sales presentations to customers and prospects at all levels and in a variety of departments across the mid market space within a prescribed territory. Address product uses, benefits, competitive advantages and business terms; facilitate technical follow-up to close sale;
  • Target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.);
  • In collaboration with Qualtrics' marketing team, develop and execute demand generation campaigns;
  • Coordinate and actively participate in contract negotiations;
  • Act as representative of Qualtrics at industry conferences and association meetings;
  • Partner with Marketing on leads from trade shows and campaigns, sales process management, develop and maintain in-depth knowledge of Qualtrics' solution offerings;
  • Maintain a real-time understanding of the competitive landscape to assist in figuring out win-based proposals and pricing;
  • Meet or exceed quota expectations;
  • Participate in sales planning status meetings.

What We're Looking For On Your Resume:


  • Bachelor's Degree or higher
  • 4+ years of sales experience (preferably SaaS)
  • Native proficiency in Japanese and business level proficiency in English
  • Highly Competitive
  • Strong work ethic
  • Experience with cold calling
  • Experience using Salesforce.com

About the Team


Our team is a group of highly driven individuals that are intelligent, organized, and dedicated. We work together as a team to accomplish and surpass quarterly and annual objectives. We are a visionary team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.

What differentiates us from other companies


  • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
  • We take pride in our offices design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.
  • On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.
  • We believe in sharing Qualtrics success which is part of the compensation for all employees.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. ​​​​​​​Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks.

Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

This job is no longer open

Life at Qualtrics

How do you turn a customer into a fanatic An employee into an ambassador A product into an obsession A brand into a religion With experiences. The write-home, tell-everyone-you-know kind of experiences. Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiencescustomers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders. At Qualtrics, our mission is to close the experience gap.
Thrive Here & What We Value1. Competitive salaries based on industry standards and individual performance.2. Performance-based bonuses tied to our company's success and your personal achievements.3. Annual experience bonus of $1,500 that can be used for an experience or skill development opportunity of your choice.4. Comprehensive benefits package including medical, dental, vision insurance, life insurance, and wellness reimbursement programs.5. Gym membership discounts and access to onsite fitness facilities.6. Work-life integration with flexible work arrangements and a supportive office environment that encourages collaboration and creativity.7. A commitment to inclusion by providing reasonable accommodations for persons with disabilities, ensuring equal opportunities for all employees.8. Our hybrid work model allows you the flexibility to choose between working from home or in-office two days per week based on your preference.9. We believe that our team's diversity and unique skill sets are key drivers of success, as we strive towards delivering exceptional results for our clients while fostering a culture of growth and innovation.10. Our commitment to excellence is reflected in our continuous improvement efforts, process optimization initiatives, and strategic risk-taking approach that encourages complex problem solving within collaborative teams.
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