Hi, we’re Jabra Hearing.
We’re on a mission to empower tens of millions of people to hear better through convenient, personalized hearing care — at a fraction of the cost thanks to telemedicine. In three years, we went from a scrappy startup to a leader in the direct-to-consumer hearing care space with the backing of our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We partnered with Jabra (also in the GN Family) to create the Jabra Enhance online hearing business. Leveraging GN's expertise and Jabra's pioneering audio engineering helps us make our hearing care even more accessible and affordable.
About us.
We’re a data-thirsty, outcomes-driven group that cares as deeply about our employees as we do our customers. We’re led by a diverse crew of enormously talented thinkers, creators, and doers who are as collaborative as they are compassionate (and passionate). The team at Jabra Hearing includes actors, sommeliers, top-chefs, dancers, black belts, filmmakers and countless four-legged furry sidekicks.
About the role.
The Chief Technology Officer (CTO), as a critical member of the executive leadership team, will report directly to the President and own the overall engineering, information technology and possibly cyber security strategy for our organization, supporting both internal and external stakeholders. This role is responsible for ensuring our tech stack scales efficiently with our organization, meeting the evolving needs of our business, as well as the ever-changing security and privacy landscape.
What you’ll do.
Leadership
- Develop and execute the organization’s technology strategy, working closely with the executive team to align technology initiatives with business objectives.
- Partner with the CEO and CPO on creating multi-year product and marketing strategies that will drive significant business growth powered by technology.
- Build and manage a world-class team of 30+ technologists across backend, web, mobile, QA and IT that manages all technical aspects of the company, setting clear expectations; providing mentorship and guidance, and fostering a culture of collaboration and innovation.
- Work closely with Design and Product to ensure that products are delivered on time, within budget, and meet quality standards within an agile, iterative, and user-centric product development process.
- Develop and maintain strong relationships with technology partners and vendors, negotiating contracts and managing ongoing relationships to ensure that the company receives the best possible service and value.
Engineering
- Oversee the design, development and deployment of the organization’s end-to-end technology platforms including the backend infrastructure, operations-enablement platforms, mobile app, customer-facing web experience and IT systems; ensuring that they meet the highest standards of usability, security, and reliability as they integrate with physical hardware.
- Stay up-to-date with the latest trends and best practices in technology; ensure that the company's technology platform remains competitive and optimizes both development efficiency and end-user experience.
- Ensure that the company's technology operations comply with all relevant regulations and standards, and develop processes and protocols to mitigate risks and ensure compliance.
- Optionally, act as the company CISO (Chief Information Security Officer) - develop and execute the company's cyber security strategy and policies; ensure our IT and technology stack meets the highest security and privacy standards (HIPAA, CCPA, CPRA, etc.).
What you’ll bring.
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- 15+ years of experience in software development and architecture for growth-oriented consumer experiences, with a proven track record of building and scaling complex systems.
- 7+ years of experience in a leadership role, managing and mentoring multiple Engineering and IT teams.
- Strong technical expertise in modern software development practices, cloud infrastructure, data analytics, and security.
- A passion for growing and mentoring the team’s technical skills and leadership skills.
- Excellent communication and collaboration skills, with the ability to translate complex technical concepts into clear guidance for cross-functional teams.
- Strategic mindset, with the ability to think creatively and develop innovative solutions to complex problems.
- A strong point of view on the architecture across our various platforms.
A sneak peek at our benefits.
- You’re worth it. Our compensation is competitive ($300,000 - $350,000 plus eligibility for an annual performance bonus) and our 401k plan includes matching up to 4%.
- Take care of yourself and your loved ones. We offer excellent medical, vision, and dental insurance, plus basic life and disability insurance, and contribute generously to it. Adding a new member to your family? We also provide 12-weeks paid parental leave.
- Rest and recharge. Whether you check out America’s natural treasures or just relax at home, enjoy your paid time off (employees can accrue up to 20 days of vacation time, approx. 8 days of sick & safe time, and are eligible for up to 9 company holidays annually). We encourage time off.
- Be well! Jabra Hearing offers a monthly wellness stipend to support you in prioritizing self-care - covering anything from gym memberships and fitness equipment to vitamins and spa visits.
GN Consumer Hearing Corporation dba Jabra Hearing is an equal opportunity employer and participates in E-Verify. If you receive an offer of employment from Jabra Hearing, you will need to go through the E-Verify process of digital verification of your employment authorization documents as provided on the Form I-9. Participation in E-Verify does not limit your right to work and verification will only be completed after you become an employee with Jabra Hearing.#LI-Remote
