May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think.
Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces.Since our founding in 2017, we’ve given more than 300,000 autonomy-enabled rides to real people around the globe.
And we’re just getting started. We’re hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us.
Job Summary
May Mobility is entering an exciting phase of growth and our team is expanding quickly. We are looking for a strategic, globally-minded benefits guru who is highly-organized and ready to level up our benefit and wellness efforts as a Lead Program Manager focused on all things Benefits and Wellness. They will be the go-to expert who will develop, update, improve, and oversee core benefits administration as well as our core benefit and wellness programs, while providing excellent customer service and a fantastic employee experience.
This role reports to the Director of People Operations.
Essential Responsibilities
- Serve as the primary POC for employees for all benefit and wellness related inquiries related to plan provisions, benefits enrollments, status changes and other general inquiries in accordance with our SLAs
- Assist employees regarding benefit claim issues and plan changes
- Enroll employees with applicable carriers and process life status changes
- Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information
- Process and administer all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA
- Effectively interpret FMLA and ADA implications as they relate to leaves of absences/disabilities, in partnership with assigned HRBP
- Oversee and manage all aspects of COBRA (Consolidated Omnibus Budget Reconciliation Act) compliance and administration
- Conduct benefit and wellness orientation providing detailed plan, enrollment, and cost information to new employees
- Manage worker’s compensation claims and OSHA / compliance reporting
- Respond to 401(k) inquiries from managers and employees relating to enrollments, plan changes, and contribution amounts. Manage the annual catch-up contribution enrollment
- Lead quarterly meetings with May’s 401(k) provider to review plan performance, participant engagement, and administrative matters.
- Lead entire open enrollment process, including but not limited to, creating and updating benefits related resources available to employees, providing training, and Q&A opportunities to ensure employees feel informed about their benefit selections
- Audit enrollments on a cadenced and consistent basis to ensure coverage and deductions are proper and resolve any discrepancies timely
- Serve as main POC for managing relationship with brokerage firm and escalating any issues, trends or new opportunities in the partnership
- Responsible for all compliance related reporting to applicable agencies and also providing proper documentation to employees timely as required by law
- Provide necessary reports for allocation/billing charges and partner with vendors to resolve discrepancies when necessary
- Lead ongoing company trainings and workshops on ‘how to’ navigate and utilize benefit programs and related systems via videos, presentations, and in person live sessions
- Pull scheduled and ad hoc reports from HR / People / Benefit systems, compile reports from the database as requested, and provide analysis and report out on findings and trends. Develop and lead an ongoing audit schedule of all benefits to ensure enrollment/billing data is clean, matching and up to date for reporting purposes
- Drive surveys and compile data related to employee satisfaction of benefit programs, and research new and/or improved benefit programs based on survey data
- Negotiate new and renewal contracts with external vendors for services for all benefits annually / semi-annually, ensuring that we always get the best service and value
- Develop proposals and recommendations on new and innovative platforms and companies we may want to consider and partner with for future benefit programs
- Other duties as assigned
Skills and Abilities
Success in this role typically requires the following competencies:
- Impeccable discretion and integrity when handling confidential or sensitive information
- Ability to understand and relate to the agile startup and entrepreneurial mindset
- Excellent written, verbal, and presentation skills
- Excellent communication and interpersonal skills, with the ability to effectively engage and collaborate with internal stakeholders, external vendors, and regulatory agencies.
- Strong analytical and problem-solving abilities, with a strategic mindset and the capacity to proactively identify opportunities for process improvement and cost savings in benefits administration.
- Strong attention to detail and highly-organized
- Ability to multitask and adapt to shifting priorities in a fast-paced work environment
- Passionate about self-driving cars and their impact on the world
Qualifications and Experience
Candidates most successful in this role typically hold the following qualifications or comparable knowledge or experience:Required
- 7+ years of experience in Human Resources / People with 5+ years of progressive experience in the benefits administration field, with a focus on managing employee benefit programs such as health insurance, retirement plans, and voluntary benefits.
- Bachelor's degree in Human Resources, Business Administration, Finance, or a related field
- Demonstrated expertise in interpreting and applying federal regulations and laws related to employee benefits, including but not limited to ERISA, ACA, HIPAA, and COBRA.
- Proven track record of successfully leading and managing complex benefits projects and initiatives from conception to implementation, with a strong emphasis on attention to detail and compliance.
- Extensive experience in vendor management, including negotiating contracts, overseeing service level agreements, and evaluating vendor performance to ensure optimal service delivery and cost effectiveness.
- Solid understanding of benefits-related technology platforms and systems, with hands-on experience in implementing and managing benefits administration software, HRIS, and other related tools.
Desirable
- Advanced degree or equivalent experience preferred
- Relevant certifications such as CEBS (Certified Employee Benefit Specialist), PHR (Professional in Human Resources), or SHRM-CP (Society for Human Resource Management Certified Professional) preferred.
- Experience using Google Suite and ADP
Physical Requirements
- Standard office working conditions which includes but is not limited to:
- Prolonged sitting
- Prolonged computer use
- Travel requirements - example- expectations 5-10%
Salary Range$115,500—$140,000 USD
Benefits and Perks
- Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate!
- Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available.
- Rich retirement benefits, including an immediately vested employer safe harbor match.
- Generous paid parental leave with immediate eligibility as well as a phased return to work.
- Flexible vacation policy in addition to 18 paid company holidays.
- Total Wellness Program providing numerous resources for overall wellbeing
Don’t meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. At May Mobility, we’re committed to building a diverse, inclusive, and authentic workforce, so if you’re excited about this role but your previous experience doesn’t align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May.Want to learn more about our culture & benefits? Check out our website!May Mobility is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis.
Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know.
Note to Recruitment Agencies:
May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners.
