Maintenance Manager

Zūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation.

Responsibilities:

• Plan, coordinate, and manage the work of the maintenance technicians including vehicle servicing and cleaning, vehicle repairs, component overhauls, and preventive maintenance inspections.
• Ensure a safe environment exists and all maintenance activities are in compliance with State, Federal, and Company requirements.
• Maintain daily bus availability, vehicles undergoing maintenance, and return to service activity and reporting.
• Identify opportunities and efficiencies for improving service delivery methods.
• Ensure achievement of all maintenance-related key performance indicators (KPIs), including type and timeliness of preventive maintenance inspections (PMIs), the distance between failures, time ‘out of service’, and missed service.
• Establish and adjust maintenance priorities in accordance with work demands, resources, and department goals.
• Initiate and implement projects that improve efficiency and/or reduce operating costs.
• Review financial and budget variances, review repair orders, and authorize account payable documents.
• Develop departmental policies and procedures.
• In relation to subordinates, is responsible for employment decisions, training and development; planning and directing the work; disciplining; handling employee complaints or grievances, and handling performance reviews.
• Other duties as assigned.

Requirements:

• Experience in managing the maintenance functions of a 150+ vehicle maintenance shop.
• Ability to work independently and in a team environment.
• Ability to set goals, guide, and motivate employees to accomplish tasks.
• Ability to foster internal and external relationships.
• Open to new ideas and continuous improvement.
• Consider “customer first” in decision-making.
• Strong written and oral communication skills; interpersonal skills; decision-making; and problem-solving skills.
• Knowledge of applicable federal, state, and CHP Motor Vehicle Safety Standards including ADA requirements pertaining to passenger transportation.
• Ability to fulfill the physical demands of the job such as walking, stooping, sitting, bending, climbing a ladder, and occasional lifting of up to 50 pounds.
• Work will at times require more than 8 hours per day or an irregular work week to perform the essential duties of the position.
• Duties will be performed primarily in a maintenance facility/office environment and will require travel to external locations and agencies.