Pendo is looking for a Senior HR Information Systems (HRIS) Analyst to join our growing team. This is a hybrid based role that will ideally report out of our New York, NY office. Other locations to be considered include Raleigh, NC or San Francisco, CA.
In 2022, Pendo went live with Workday across our offices globally. We are on a continued journey to optimize and implement additional functionality as part of our tech stack roadmap. This will be a great opportunity to become an expert in system implementation and project management at a fast paced multinational startup. This role will report to the HRIS Director and will work closely with other members of our People Team.This role will be responsible for optimizing our use of Workday and supporting the rollout of additional functionality at Pendo within Workday and across our tech stack.
You should bring hands-on experience in Workday, along with knowledge of HR business processes and analytical skills. You will also be responsible for providing guidance to users and supporting requests for new features, improvements and reports. If this sounds like an exciting opportunity that fits with your skills and aspirations, we hope you will apply!
Role Responsibilities
- Provide global techno-functional support for Workday HCM & Financials; including the design, delivery and support of one or more of the following modules: Absence, Benefits, Core Compensation, Time Tracking and Talent Management
- Evaluate current functionality and downstream impacts with consultative recommendations for enhancements that you’ll deliver, while simultaneously delivering on business as usual needs
- Collaborate with IT, Data Team and Finance to drive functionality, integration and use of Workday as an enterprise tool
- Design and deliver people analytics, custom reports and dashboards that provide visibility to executives, managers and People Team to drive decisions and action plans
- Conduct and support compliance audits to enhance data integrity and cross-system integration
- Provide guidance and training on system functionality to internal stakeholders and the People team
- Optimize and increase global utilization of employee and manager self service
- Support new Workday feature releases, bi-annually
- Troubleshoot problems, test, and work with stakeholders to resolve issues
- Log, route, and maintain support tickets on Zendesk
Minimum Qualifications
- 3+ years of proven ability in supporting HR systems
- 2+ years hands-on configuring and supporting Workday HCM
- Experience with Workday modules such as Core HCM, Onboarding, Absence Management, Time Tracking, Benefits, Advanced Compensation, Payroll, Security, Talent/Performance, Dashboards and Reporting.
- Experience gathering requirements and architecting Workday including building out business processes and/or modules
- Ability to take ownership of tasks and use initiatives to solve problems, exercising appropriate level of judgment
- A team player with the aptitude to manage confidential information in a professional manner and work independently as well as cross-functionally
- Experience with ticketing systems (Zendesk a plus)
Preferred Qualifications
- Proficiency in Workday integrations and security management.
- Demonstrable experience in project management with a high degree of organization
- Ability to collaborate effectively in a cross-functional team environment with changing roles and responsibilities.
- Experience with Applicant Tracking, Finance and Payroll Systems
- Certification in Workday HCM or other relevant Workday modules.
Pendo Description:
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future.
Our culture is passionate, dynamic, and fun.
EEOC
We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require accommodation(s) for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Compensation
Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected salary range for this role to be performed in:
- Raleigh, NC: $100,000 - $125,000
- San Francisco, CA: $115,000 - $144,000
- New York, NY: $105,000 - $140,000
Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.#LI-UShubs
