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Associate Deal Desk Manager

PendoRaleigh, NcOnsite
This job is no longer open

Team Description


We are seeking a highly motivated Associate Deal Desk Manager to join our dynamic team. In this role, you will be responsible for supporting our high transaction partners in analyzing, structuring, and executing deals to drive business growth and profitability. You will collaborate closely with sales, finance, legal, and other cross-functional teams to ensure deal accuracy, compliance, and alignment with company objectives.

Role Responsibilities


  • Supporting the global Sales Organization in deal execution on a daily basis.
  • Evaluation and review of all contracts for completeness, accuracy, and adherence to our policies
  • Provide guidance and support  on contract negotiations internally, including: deal structure, discounting guidance, order processing, etc.
  • Ensuring approvals for non-standard deals are properly documented, escalated to the appropriate approval levels, and resolved within a reasonable timeframe.
  • Drive best practices and enablement to increase sales effectiveness via structured deal reviews and checkpoints, supported by standard business practices and policies, and proper enablement around these
  • Develop strong collaborative relationships with key stakeholders in Sales, Legal, Finance, Accounting, and other key teams across the company
  • Assisting in other general Sales Operations projects and initiatives

Minimum Qualifications


  • 2+ years experience  in SaaS or an adjacent industry
  • Experience in dealing with cross-functional deal/contract management across Sales, Finance and Legal
  • Strong problem solving skills along with ability to demonstrate practical judgment
  • Exceptionally strong communication skills, including experience effectively communicating with senior management
  • Willing to work in a highly demanding and results-oriented team environment
  • Proficiency in Microsoft Excel / G-Suite

Preferred Qualifications


  • General understanding of Salesforce based quote-to-order processes, Salesforce CPQ is a plus
  • Bachelor’s degree

Pendo Description:


Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future.

Our culture is passionate, dynamic, and fun.

EEOC


We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility


Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation


Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected salary range for this role to be performed in Raleigh, NC is $60,000 - $75,000Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.#LI-Hybrid#LI-CS1

This job is no longer open

Life at Pendo

Pendo is a product cloud that provides user insight, user guidance and user communication for digital product teams. We help product teams deliver software users love. With Pendo, these product teams can understand product usage, collect feedback, measure NPS, onboard users, and announce new features in appall without requiring engineering resources. Founded in 2013 in the heart of Raleigh and backed by Battery Ventures, Spark Capital and Meritech Capital, Pendo has raised $56 million and counts nearly 600 customers, including Zendesk, LexisNexis, Coupa, Gainsight, BMC, and Sprinklr. In 2017, Pendo was named a Top 50 Startup by LinkedIn. In 2018, the company was named a Best Workplace by Inc. Magazine. Pendo tracks 1.5 billion user actions a day, and improves the product experience for 80 million users every month. Pendo is also the producer of ProductCraft, a destination editorial site with insights by and for product leaders; and Pendomonium, a premier product conference. For more information, visit: www.pendo.io.
Thrive Here & What We Value1. Fast-growing, dynamic startup2. Improving society's experience with diverse technologies3. Collaboration and diversity-driven work culture4. Equal Opportunity Employer (EEOC) for applicants with disabilities5. Inclusive environment fostering personal and professional growth6. Competitive salary ranges, benefits, and reward opportunities7. Team sales mentality and strong customer relationships8. Metrics-driven approach with cross-functional teams9. Support from top institutions like Battery Ventures, Salesforce Ventures, Spark Capital, Meritech10. Hybrid work policy with wellness stipends and paid parental leave
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