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Member Experience Manager - Amsterdam

bij IndustriousAmsterdam, Netherlands | The NetherlandsOnsite
This job is no longer open

About the Company:


Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We’re looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win.

We’re excited about having a meaningful impact on people’s workplace experience.  

Great days also start when everyone can be their authentic self at work.

Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team.

To learn more, visit www.industriousoffice.com/careers.


About the Role:


Our Member Experience Managers are the go-to problem solvers, momentum drivers, and experience creators for our members. You’re the connector and the person everyone knows. As the manager of your own location you rely heavily on your business sense to organize all the details and communications to ensure a smooth operation. You can hold your own when speaking with a CEO because anything you don’t know, you’re comfortable asking. Your drive makes you excited to connect with the broader business community.

You’re proud to represent Industrious in your local market and actively identify potential members so that you can deliver them an exceptional day at work. Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people’s needs. You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen. You love to help.Industrious helps companies of all sizes find their office home so that they can do their best work.  Our team is rewriting the book on productivity by creating a new workplace experience.  We are Industrious.Extraordinary is no ordinary achievement. We’ll only make this dream happen with a team of considerate collaborators who don’t think inside the box. In fact, we don’t even see one.  Come join our team. 

In a year you’ll know you’re successful if:


  • You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
  • You know what your community loves and pull together programming that they enjoy and are proud of (they even instagram about it!)

You’re a great fit for this role if:


  • You are fluent in Dutch which is a must and English
  • No member request is too big or too small for you to handle
  • You’re energized by people and work well in a team
  • Your attention to detail is something people comment on
  • You’re resilient.  You know growth only comes from embracing challenging and unpredictable days
  • You’re willing to get your hands dirty one minute and think big picture the next

Industrious in the News:


  • The Great Room by Industrious launches first Australian Coworking space in Sydney
  • What Makes a Good Flex Space Location: Industrious' CEO Weighs In
  • Why Are Remote Corporate Workers Having More Fun? Co-Working Spaces
  • Instacart unveils coworking space tie-up

This job is no longer open

Life at bij Industrious

Industrious is a premium workplace platform, blending five-star service and stunning design to provide an unparalleled workplace experience for established professionals. Businesses need great work environments in order to grow and succeed but very few are actually able to execute on this core necessity due to complicated, opaque and expensive processes. With more than 20 locations across the country, built on the principle of providing people the hospitality and design in the place they least expect it, the Industrious team is driven by making people excited and proud to go to work. Industrious members come from diverse industries including creative agencies, growing start-ups, and professional services firms in real estate, finance and legal. As the premier coworking platform that caters to SMBs and the Fortune 500, outsourcing workplace solutions to Industrious gives companies a better, more flexible office space than they can create on their own.
Thrive Here & What We Value* Great days for teams of all sizes and stages* Inclusive, respectful environment embracing individuality and quirkiness* One of America’s fastest-growing companies (recognition by Inc. Magazine & Forbes' Best Startup Employers)* Passionate about building relationships and community* Trust and shared values in interactions* Collaborative work environment* Generous perks and benefits* Focus on creating great workplace experiences* Commitment to people and solving problems together
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