ABOUT ARTERA
Our Mission:
Make healthcare #1 in customer service.
What We Deliver:
Artera (formerly WELL Health®) is the patient communication platform that delivers happier staff, healthier patients, and more profitable organizations. We enable two-way conversations between patients and their healthcare teams through secure, multilingual messaging across multiple channels – including text, email, and telephone. By unifying disjointed touchpoints into a single, intuitive channel, Artera fuels connected patient experiences and empowers organizations to deliver the best customer service imaginable.
Our Impact:
Artera helps 500+ healthcare providers facilitate more than 1 billion messages for 40+ million patients annually.
Our award-winning culture:
In 2021, Artera was named #10 on the
Forbes list of America’s Best Startup Employers, as well as being named one of Deloitte’s Fast 500 (#133). Artera was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In in 2022, and has been ranked on the Inc. 5000 list of fastest-growing private companies for three consecutive years.Artera is seeking a General Manager (GM) to lead Artera’s efforts in the government sector including Veterans Affairs, Department of Defense, and Indian Health Services.
Reporting to the Chief Operating Officer, you will manage $15M+ business unit with a team of 25 direct reports covering project management, go-to-market strategies, research & development, and service & support.As an organization committed to high growth and excellence, Artera seeks a GM who embodies our core values of drive, diligence, and dedication. With a remarkable historical Compound Annual Growth Rate (CAGR) exceeding 70%, Artera places great emphasis on maintaining this trajectory, particularly within the federal sector. The ideal candidate will bring forth a proven track record of delivering exceptional results and driving innovation, ensuring that Artera remains at the forefront of technology solutions for government partners. Additionally, regular travel commitments will be essential to maintain crucial connections, attend meetings, and represent Artera effectively in key engagements.
Responsibilities
- Cultivate strategic relationships with government agencies and partners, shaping technology strategy and ensuring GTM results.
- Harness Artera's R&D innovation to meet government technology needs, integrating systems and addressing security and business requirements with a dedicated engineering team.
- Collaborate, influence and advocate for government needs with the rest of Artera’s functional leaders (e.g., marketing, product, finance)
- Develop and implement strategic sales initiatives to expand the enterprise scope and drive product adoption at the site level.
- Take charge of leading the response process to Requests for Information (RFIs) and Requests for Proposals (RFPs) for new sales opportunities, ensuring thorough and compelling submissions.
- Oversee the project management aspects of multi-year federal deployments, ensuring seamless execution from inception to completion, while adhering to strict timelines and budget constraints.
- Employ a rigorous approach to prioritize and align the team's efforts, ensuring a laser-focus on achieving growth objectives and maximizing outcomes.
- Facilitate transparent and comprehensive communication and reporting channels to effectively engage cross-functional teams, company leadership, and board stakeholders, providing timely updates and insights.
- Plan and execute travel commitments, averaging twice per month, to maintain essential connections, attend meetings, and represent the organization as needed.
Requirements
- Minimum of 10 years of experience in both the government sector and healthcare.
- Proficiency in VistA and/or Oracle Health systems.
- Proven experience managing teams of 20+ people in either direct or matrix organizations.
- T3 clearance required, T5 preferred.
- Experience with cloud technologies.
- Experience managing teams and technologies compliant with FedRAMP Moderate+ certification.
Bonus
- Startup experience
- SaaS experience
- Running a Federal Business Unit at a previous startup
$200,000 - $293,500 a yearThe compensation for this role will be based on level of experience and the geographic tier in which you are located. This position also comes with equity and a variety of benefits.
LOCATION
Artera HQ is in Santa Barbara, CA and we are remote friendly, unless otherwise noted in the job posting. If you are located outside of the Santa Barbara area and located within the United States and are interested in working remotely, APPLY TODAY. #LI-Remote #BI-Remote
WORKING AT ARTERA
Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, flexible spending accounts, company equity, voluntary benefits, 401(k) and more! Career development - Manager development cohorts, employee development fundsGenerous time off - Company holidays, Winter & Summer break, and flexible time offEmployee Resource Groups (ERGs) - We believe that everyone should belong at their workplace.
Our ERGs are available for identifying employees or allies to join.
Committed to Diversity, Equity, and Inclusion
Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status. With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria.
Artera is committed to leveling the playing field, and we encourage you to apply for positions even if you do not meet 100% of the criteria. We would love to connect with you and see if you would be a great fit for our role! We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.
DATA PRIVACY
Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.Apply for this job
