Company Overview
ThoroughCare, Inc. is a healthcare technology company, located in Pittsburgh, PA. Through our cloud-based and HIPAA compliant solution, ThoroughCare’s software supports healthcare practitioners and systems with the implementation and administration of numerous Medicare programs, including:
- Chronic Care Management (CCM)
- Annual Wellness Visits (AWV)
- Transitional Care Management (TCM)
- Value-Based Care and Clinical Quality Improvement
Job Summary
ThoroughCare is looking for 2 Technical Interns for the fall of 2022. The interns will work onsite at our Pittsburgh PA headquarters (north shore – near PNC park). This is a 40-hours per week paid position at the rate of $15 per hour.The ideal candidate will have a Management Information Systems (MIS) / IT background or have completed related courses and projects.
Responsibilities and Duties
- Tech Support. Assist our clients with technical support and help-desk issues.
- Imports and Data Validation. Work with clients on importing data into our software. Assist with cleaning, normalize and validating data before imports. (Excel/Access or other DB experience required)
- QA. Assist our QA team with testing new features in our software.
- Documentation. Create user-friendly technical documentation for our clients.
- Create training Videos – Help our clients understand how to use new features in our software
- Website Design - Assist our marketing team in creating new websites and pages to promote our software
- Hardware support - Assist in configuring new Computers and workstations
Qualifications and Skills
- Must have completed at least the Junior year of a 4-year MIS or IT related degree
- High level of technical expertise and troubleshooting
- High level of experience with Excel and MS Word
- Database experience with MS Access or other Database – experience creating queries, reports and analyzing data
- Experience with HTML and Basic web-design
- Excellent communications skills with the ability to explain solutions to nontechnical users
- Comfortable documenting findings, writing up issues and creating reports
- Experience with Photoshop, Video editing software and other design tools a plus
- PC Hardware experience a plus
Benefits and Perks
- $15 per hour
- Free parking
- Casual dress code and fun work atmosphere
- Opportunity for full time position after graduation
- Flexible hours with occasional work-from-home opportunity
