Who is Flock?
Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime. We are committed to protecting human privacy and mitigating bias in policing with the development of best-in-class technology rooted in ethical design, which unites civilians and public servants in pursuit of a safer, more equitable society. Our Safety-as-a-Service approach includes affordable devices powered by LTE and solar that can be installed anywhere. Our technology detects and captures objective details, decodes evidence in real-time and delivers investigative leads into the hands of those who matter. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fun relationships even when we are physically apart.
Our flock of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. Flock Safety is headquartered in Atlanta and operates nationwide. We have raised over $380M in venture capital including a recent Series E round led by Tiger Global. Now surpassing a 3B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.
The Role
As a Salesforce CPQ Administrator, you will have a critical role in supporting the operations of the company by developing and maintaining mission-critical tools and services using the Salesforce platform. You will work closely with a team of Salesforce professionals, working collaboratively with cross-functional teams across the organization to ensure that our tools and processes are optimized to meet our business needs.As a CPQ Administrator, you will be responsible for configuring and maintaining our CPQ system to streamline the sales quoting process.
You will collaborate closely with cross-functional teams, including sales, product management, and IT, to ensure the CPQ platform aligns with our business requirements. Additionally, you will play a key role in training and supporting end-users to maximize their efficiency and effectiveness when using the CPQ system.Key Responsibilities:
CPQ Configuration: Configure and maintain the CPQ system to support accurate and efficient quoting processes. Customize pricing rules, product catalogs, and discount structures as needed.
User Support: Provide ongoing training and support to end-users, ensuring they can effectively use the CPQ system to create and manage quotes.
Integration: Collaborate with IT and other departments to integrate CPQ with other business systems (e.g., CRM, ERP) to ensure data consistency and flow.
Process Improvement: Identify opportunities to enhance and automate CPQ processes to improve efficiency and accuracy. Recommend and implement process improvements as needed.
Documentation: Maintain documentation related to CPQ configurations, best practices, and user guides.
Quality Assurance: Perform regular testing to ensure the accuracy and functionality of the CPQ system. Troubleshoot and resolve any issues promptly.
Reporting: Create and deliver reports and analytics related to CPQ usage, quote accuracy, and sales performance.
Compliance: Ensure that the CPQ system aligns with industry regulations and company policies, particularly regarding pricing and discounting.
Qualifications:
Bachelor's degree in a relevant field (e.g., Business, IT) or equivalent work experience.
Proven experience as a CPQ Administrator or in a similar role.
Strong understanding of CPQ concepts and best practices.
Familiarity with CPQ software and tools (e.g., Salesforce CPQ, Netsuite,Tesorio).
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work collaboratively in a cross-functional team environment.
Detail-oriented and highly organized.
Experience with CRM and ERP systems is a plus.
Feeling uneasy that you haven’t ticked every box? That’s okay, we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.
Why Join Us?
Can you imagine a world without crime? We can. Our mission is simple, to eliminate crime. We pride ourselves on building a community of low-ego and easy to work with people. What makes Flock Safety special is a combination of interesting work, a compelling mission, and a chance to change the trajectory of your career. We are at a unique inflection point where, after a few (or many!) short years here, we know you will accelerate your career and look back fondly on your time with us and the work you did to make your community safer.💰
Salary & Equity
: In this role, you’ll receive a starting salary of $90,000-$125,000 as well as stock options🌴
Use what you need PTO
: We seriously mean it, plus 11 company holidays and your birthday off!⚕️
Fully-paid
health benefits
plan for employees
: including Medical, Dental, and Vision and an HSA match. 👪
Family Leave
: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers. 🍼
Fertility & Family Benefits:
We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility.🧠
Mental Health:
All employees receive an annual subscription to Headspace💖
Caregiver Support:
We have partnered with Cariloop to provide our employees with caregiver support 💸
Carta Tax Advisor:
Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
💻WFH Stipend:
$150 per month to cover the costs of working from home.
📚L&D Stipend:
$250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.
🏠Home Office Stipend:
A one-time $750 to help you create your dream office.
🏢Coworking Space:
If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area).🐾
Pet Insurance:
We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com.
This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.
