Who We Are
At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto.
In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralised finance.We invest in our people as much as we invest in technology. We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment for OKers.
It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you.
What You’ll Be Doing
- Create, grow and nurture an engaged community of crypto enthusiasts in Australia through various social/online platforms (e.g. Facebook Group, Telegram Group, X/Twitter, TikTok, Reddit).
- Monitor and moderate community discussions, ensuring a respectful and inclusive environment.
- Manage social media accounts, including planning and posting relevant content and responding to direct message inquiries.
- Handle customer inquiries promptly and professionally working with our customer support team to resolve issues and enhance overall user satisfaction.
- Represent OKX as a helpful and knowledgeable thoughtleader in the crypto and Web3 community.
- Ensure seamless communication between global and local teams, collaborating with other business units to develop strategies for community growth and retention.
- Assist in organising and promoting events, sponsorships and meet-ups, office management and administrative support as needed.
- Stay updated on the latest crypto and Web3 trends, and share relevant insights with the team.
What We Look For In You
- A positive, energetic, and passionate individual who demonstrates a high level of professionalism.
- An enthusiasm and interest in the cryptocurrency space, actively staying informed about market trends and a knack for keeping communities engaged
- Strong written and verbal communication skills, with the ability to articulate complex concepts in a clear and concise manner. Fluency in English is essential.
- Proven experience in successfully building and nurturing online communities, fostering positive interactions and creating an inclusive environment.
- Ability to adapt to a dynamic, evolving and highly regulated industry.
- A deep understanding of the local culture and market dynamics in Australia.
Nice to Haves
- Previous experience in the financial industry, particularly within the cryptocurrency or blockchain sector
- Demonstrated success in executing effective marketing initiatives within community management, showcasing creativity and strategic thinking in promoting engagement and brand awareness.
- Content creation skills
Perks & Benefits
- Competitive total compensation and benefits
- Regular team building activities
- More that we love to tell you along the process
