The Wellness Guide will provide an excellent customer experience while assisting in the sales of product.
- Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction.
- Ensure all guests are greeted as they arrive and when they depart.
- Maintain proper cash handling procedures at all times
- Ensure POS counters are ready to go when dispensary opens
- Assist with running side work, stocking and cleaning during all downtime
- Maintain fully stocked and clean POS counters at all times
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff cleanings and meetings
- Adhere to company SOPs
- Inform management if any product inventory is running low
- Be on time and ready to work for each and every shift
- Be knowledgeable about everything and anything cannabis related
- Be knowledgeable of all specials
- Read industry publications to keep up-to-date on trends
- Ensure self and uniform/clothing are clean and professional and all tools are at work station prepared for shift
- Physical Demands:
- Daily
- Stand for long periods of time.
- Walk or run for long periods of time.
- Use their hands to handle, control, or feel objects, tools, or controls.
- Understand the speech of another person.
- Speak clearly so listeners can understand.
- See details of objects that are less than a few feet away.
- Work non-standard and/or weekend hours.
- Often
- Use stomach and lower back muscles to support the body for long periods without getting tired.
- See details of objects that are more than a few feet away.
- Use fingers to grasp, move, or assemble very small objects.
- Hold the arm and hand in one position or hold the hand steady while moving the arm.
- Focus on one source of sound and ignore others.
- Hear sounds and recognize the difference between them.
- Be physically active for long periods without getting tired or out of breath.
- Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
- Keep or regain the body's balance or stay upright when in an unstable position.
- Use one or two hands to grasp, move, or assemble objects.
- Make quick, precise adjustments to machine controls.
- Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.
About You:General
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.
Education/Experience:
- High school diploma or equivalent.
- Dispensary sales experience preferred
- Customer Service: 2 years
- Retail Sales: 1 year
- Must be at least 21 years of age
Technological Skills:
Required Knowledge and Skills:
- Knowledge of marijuana strains, edibles, extracts and other current products on the market
- Excellent Customer Service Skills
- Excellent Communication
- Attention to Detail
- Precise Math Skills
- Organizational Skills
- Multi-task Oriented
Life at Holistic Industries
Holistic Industries is dedicated to elevating the future of cannabis through outstanding products, innovative processes, expert education and value for our patients and partners. Holistic Industries strives to provide the best in patient care and empowers employees to work hand-in-hand with the retailers we serve and the communities in which we work.
Our team is comprised of the nation's most knowledgeable experts in cannabis cultivation and medical dispensing, including professionals who are at the top of their fields in medicine, security, agriculture, real estate, and the legal distribution of highly controlled substances. Our leadership includes public servants, clergy, thought leaders, investors, and representatives of one of the most respected agricultural companies in Maryland.
Founded in 2014, Holistic Industries, was the first cultivation center to open in Washington D.C. and the first to bring CBD to market. Today Holistic Industries owns and operates eleven medical cannabis facilities in three states and the District of Columbia - and we continue to grow! These facilities include cultivation centers, where we produce the highest quality, safest medical cannabis available; processing centers, where we develop and package medical cannabis products; and dispensaries, stores where we ensure our patients and customers receive the treatments they need and deserve.
At Holistic Industries, our top priority is to provide access to quality, safe medicine. We care about our patients, customers and associates, and their experience interacting with our brand.
Thrive Here & What We Value1. Collaboration and Teamwork: Highly Collaborative Environment2. Career Development: Guidance for Employees, Leadership Involvement3. Detail-Oriented Work Culture
