General
·Has problem solving and troubleshooting skills.·Self-starter·Ability to follow documented processes and work within a audited environment.·Ability to document and communicate clearly·Technical skills to Identify, research, and resolve technical problems·Work with a team
Technical Experience
·Support Win 10 laptops/desktops and peripherals·Support Windows Servers ·Support VOIP phone systems·Support and troubleshooting applications and Operating Systems.·Issue/Ticket tracking system·Microsoft/Office 365·Networking skills – TCP/IP, LAN/WAN, Switching and Routing Protocols·IT Asset Management System·Conduct remote support sessions with remote session tools.·Perform software and system deployment/patching using managed deployment software.·System and network monitoring.·Provide technical user support·Be available for After-Hours On-Call rotation
Other
Live within 35 minutes of driving distance.
Preferred Qualifications:
Minimum of AA Degree in related IT/Technical field.3 years IT Admin/Helpdesk experience.Salary: $60k-$70kDataLab USA™ is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. All offers of employment are contingent on passing a background check and drug test.Privacy Policy - DataLab USA™ | Targeting Better ResultsApply for this job
