100% onsite
Mostly in Crownsville, MD but will be dispatched to other client locations as well.
Position Summary
90 % Customer Projects and Solutions
- Preparation of network hardware and configurations.
- Assist in creation of new project proposals.
- Installation of new equipment as part of a new deployment, break/fix, or equipment refresh.
- Perform site surveys for future wired and wireless network deployments.
10% Prioritization, Planning, and Scheduling
- Coordination with both internal teams and the customer as part of overall project delivery efforts.
- Provide written status updates to project management for assigned project related tasks.
Job Responsibilities
- Assist with the preparation and physical implementation of network equipment as part of new deployments or equipment refreshes.
- Assist with creation of design and project proposals to meet customer requirements.
- Assist with creation and maintenance of technical documentation.
- Support operations as part of an on-call rotation.
- Assist with lab testing and validation of new hardware and code.
- Assist with creation of maintenance plans and documentation as part of change control.
- Conduct site surveys for future network deployments and generate report of findings.
Education/Certification/Experience Requirements
- Bachelor’s degree in Computer Science or engineering related field.
- 3-5 years of experience in a computer related field.
- ITIL 4 Foundation (Preferred)
- JNCIA or CCNA (Required)
- Previous experience in production network environments and on-call responsibilities.
- Working knowledge of wireless networking.
- Understanding and familiarity with network protocols such as BGP, OSPF, IS-IS, TCP/IP, Spanning Tree, and MPLS.
- Experience with network monitoring and diagnostic tools.
- Previous experience with the creation and maintenance of documentation such as operating procedures and network diagrams.
- Strong customer service skills.
- Strong written and verbal communication skills.
- Strong time, priority, and task management skills.
- Familiarity with Service Provider networks a plus.
- Ability to manage multiple assigned tasks concurrently with minimal supervision.
- Python and Ansible experience a plus.
