What you will be doing!
Independent Software is hiring a Tools Administrator, Level 1.
Requirements:
- Experience with the installation, configuration and administration of common IT enterprise management systems, such as HP Openview, ServiceNow, Solarwinds, and Splunk is a plus.
- Responsibilities include operating within certain EMS applications (ex. ServiceNow, Splunk, SolarWinds, HP Service Manager (SM), others)
- Responsible for assisting with all applications patches, IAVAs, installations, upgrades and integrations
- Coordinates installation of software upgrades and/or service packs. Develops and manages the preparation of systems, test criteria and control for upgrades, service packs, new functionality, enhancements or error correction.
- Administrating day-to-day IT systems to include system availability, configuration changes, and patching
- Planning and coordinating configuration and change management procedures and schedules
- Ensuring that backups and replication activities have been accomplished per schedule.
- Providing support to IT systems including: day-to-day operations, monitoring and problem systems
- Providing second level problem identification, diagnosis and resolution of problems.
- Maintaining and enhancing knowledge articles.
- Candidate should possess working level knowledge of Linux.
Education and Experience:
No demonstrated experience is required. Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required.
Clearance Required:
Must possess an active TS/SCI with Polygraph security clearance to be considered for this role.
Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.
