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Inside Sales / Customer Service Representative - Industrial Supply

SunSourceSterling Heights, Michigan, United States | Detroit, Michigan, United StatesOnsite
This job is no longer open
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies.  We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com
Are you looking for an opportunity where you can grow within an organization?  By joining SunSource, one of the country’s largest and most successful industrial distributors, we offer a team environment that fosters opportunities for professional growth and development.   

Essential Functions:


  • Process requests for price, delivery, returns, order status, order expedites, product literature and technical product assistance.
  • Create quotes and sales orders.
  • Customer follow up to provide delivery dates and order status.  
  • Ability to develop and maintain positive relationships with customers and sales teams.
  • Prioritize and manage multiple requests in a fast-paced environment.
  • Proactively anticipate customer's needs.
  • Field incoming emails and phone calls.
  • Assist and support Outside Sales teams.
  • Upload data on customer internet portals. 

Experience, Education and Skills


  • H.S. Diploma or GED required; Associate degree or better preferred.
  • 1+ years of customer service, sales and/or purchasing experience in a Manufacturing or distribution environment.
  • Experience in Industrial Distribution or similar industry is preferred (Hydraulic, Pneumatic, Fluid Power, Electrical, Power Transmission, Motors, and Motion Control)
  • Proficient with software programs including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs
  • Ability to learn and work within a CRM system is required, working experience with Trend (CRM) is a plus.
  • Demonstrated organizational skills and attention to detail.
  • Strong analytical, mathematical, and mechanical aptitude.
  • Clear and concise verbal and written communication skills. 

We Offer


  • Industry competitive compensation plan
  • Medical / Dental / Vision / 401K
  • Paid vacation and holidays 
  • Tuition reimbursement and ongoing training opportunities
  • As a national distributor with local presence, SunSource is a well-known full-service value-add distributer representing quality manufacturers.
  • We provide a team environment that fosters professional growth and development.   

Would you rather see what we have to offer? Check out SunSource Core Competency video www.sun-source.com We are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. eeopost.pdf (dol.gov).  WE PARTICIPATE IN E-E-Verify Participation Poster English and Spanish .  If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation.

Only requests for accommodations in the application process will be returned.   Sun-Source | Privacy PolicyApply for this job

This job is no longer open

Life at SunSource

Thrive Here & What We Value- Industry Competitive Salary with Bonus Opportunities- Comprerancial Benefits Package Including Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, and 401(k) with Company Match- Tuition Reimbursement Program Available- Employee Assistance Program for Worklife Balance Support- Lean Activity Participation and Safety Regulations Adherence- Career Growth Potential with Sales Trainee Position Leading to Technical Sales within 1824 Months- Reasonable Accommodations Available to Enable Individuals with Disabilities- Paid Vacation and Holidays- Mileage Reimbursement for Business Travel- Equal Employment Opportunity Statement
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