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Technical Services Analyst

Enertia SoftwareHouston, Texas, United StatesRemote, Onsite
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Full-timeDescription

Job Summary


The Technical Services Analyst will work closely with the Technical Services Team to provide reporting, integration, and workflow solutions. This individual should have strong analytical skills, strong communication and organizational skills, and excellent time management abilities.

Duties/Responsibilities


  • Work closely with internal teams and client teams to gather requirements and execute them into the company’s Technical Services solutions
  • Understand concepts for designing, implementing, and supporting integration, reporting and workflow solutions based on business requirements
  • Collaborate with other Technical Services staff for maximum output and efficiency
  • Communicate effectively with technical and non-technical team members
  • Plan and execute client deployments, training, and custom solution development 

Required Skills/Abilities


  • Experience with the Excel, SQL Server, and SQL Server Reporting Services (SSRS)
  • Familiarity with SQL Data Tools and Report Builder
  • Strong Data Validation skills and proficient in Excel 
  • Ability to read and understand database structures
  • Strong self-organization and self-management skills
  • Experience with Finance and Accounting concepts 
  • Exposure to Oil and Gas upstream is a plus 

Education and Experience 


  • Bachelor’s degree in Computer Science or a related discipline
  • 2+ years of experience in technical support

Physical Requirements


  • This is a full-time position with standard daytime working hours 
  • Prolonged periods sitting at a desk and working on a computer
  • Ability and accessibility to work remotely or in the office as required

Life at Enertia Software

Thrive Here & What We Value1. Customercentric approach2. Resultdriven and goal-oriented work environment3. Continuous learning and development opportunities4. Collaborative and crossfunctional teams5. Support for data conversions; local system rollouts6. Flexible Work Arrangements (Remote or Office-Based)7. Commitment to analyzing complex business problems with automated systems8. Emphasis on customer success through strong customer service skills9. Development of wireframes, flowcharts, swim-lanes for detailed business workflows10. Execution in alignment with company's system plans and project management
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