Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 2,300 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth.
As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.
Amplitude’s Commitment to Diversity Equity & Inclusion (DEI):
Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.
As an Amplitude Senior Solutions Engineer in South Korea, you will help guide our enterprise prospects and customers in leveraging Amplitude to power their digital product experiences. You’ll have the opportunity to meet with Business Unit Leaders, Chief Product Officers, Product Leaders, Data Leaders and more! You will help drive business and technical discoveries and lead winning proof steps to position Amplitude’s value creatively in the context of their business. In short, you’ll be the face of Amplitude to some of the world’s most interesting and innovative businesses!Moreover, your viewpoint as a Senior Solutions Engineer is deeply valued. You’ll have the opportunity to influence product direction, collaborate with corporate and field marketing, and contribute to our extensive ecosystem of Customer Success. It’s a demanding and rewarding job with an extremely relevant company in a dynamic and exciting market!
As a Senior Solutions Engineer, you will:
- Own and confidently deliver custom presentations, product demonstrations, discovery sessions and proofs of value of Amplitude’s solution to Directors, VPs and C-level executives
- Couple your product and analytics expertise with your strong sales acumen to proactively and accurately identify prospect pain and decision criteria and define the appropriate solution and optimal sales strategy
- Build and maintain strong relationships with key technical stakeholders within customer organizations and with channel partners.
- Constantly be doing discovery in concert with your account executives to continuously bring solutions into focus
- Work closely in your day to day with Account Executives, Product Managers, Product Development, and Customer Success to ensure a seamless buying experience for our potential customers
- Advise prospects on the kinds of data they should be collecting to produce their desired results
- Scope and lead hands-on evaluations with potential customers to ensure they are effectively learning and engaging with the platform
- Become an in-house expert in Amplitude’s product and stay up-to-date on product releases and new features, assist in training new SE team hires, and other Sales team members
- Drive the Amplitude product roadmap forward by sharing product feedback and new requirements from the field back to our product management team
- [WHEN POSSIBLE] Travel to customer on-sites to deliver demos and presentations to build strong customer relationships
You'll be a great addition to the team if:
- You have five or more years of enterprise software pre-sales experience
- You’re CURIOUS with an appetite for learning about the world of Digital Product Makers and Marketers, product analytics frameworks, and data structures
- You get energized when you give a demo that dazzles and inspires your prospect (and buries your competition)
- You are passionate about joining a winning sales team full of talent and exceeding your goals
- You love sharing your winning strategies with the broader Sales and Solutions Consulting community
- You like to help define how to build strategy and address new markets and verticals
- You get charged up by the idea of working with high-performing, highly-collaborative, highly-communicative coworkers
- You are technically adept, with experience in mobile or web technologies (experience with Swift, Javascript, Python, or SQL is a bonus!)
- You are business proficient in Korean and English (both written and spoken)
Qualifications:
- Bachelor's degree in a technical field (e.g., Computer Science, Engineering) or equivalent practical experience.
- Proven experience as a Senior Solutions Engineer or in a similar technical sales support role with 5 or more years of experience.
- Strong understanding of analytics, data management, and digital product development.
- Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
- Fluency in Korean and English (both written and spoken) is required.
By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.Staying Safe - Protect Yourself From Recruitment FraudWe are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process.
Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.
