Solutions Engineer

Razorpay Software Private LimitedBengaluru, IndiaOnsite

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Razorpay was founded by

Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business.

Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).

The Role:

The Individual will act as the customer-facing advocate for Razorpay's suite of Products and help & support the integrations team in the technical implementation for the Enterprises. This individual will report to the Leads of Integrations Team of Business Engineering at Razorpay.

Roles and Responsibilities:

This Individual should have a deep understanding of the entire product suite.
Should be up-to-date in the technical knowledge and in-depth understanding of any coding language is a must.
Responsible for implementation of the solutions provided by Razorpay for the Key Clients.
Responsible to represent Razorpay from platform integration perspective with prospective merchants
Accountable to ensure successful implementation of platform integration between Razorpay and Merchants
Support the reactive queries and requests being raised by Merchants within an agreed turnaround time and quality standards
Read and respond to integration and platform documents shared by prospective customers.
The individual will act as a key feedback channel for customer's product requirements/ expectations and will close the loop with the Product team on the same.
In the case of product customization requests from the clients, he/she would help validate the requirements.

Mandatory Qualifications:

Education – BE/B Tech/M Tech – In CS/IT/ETC only
1+ year of experience in a software company
Technical Languages - Java, .Net, PHP, Python, Java script

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter

This job is no longer open

Life at Razorpay Software Private Limited

We are a spirited, ambitious and bunch of fun folks who have taken up the challenge of transforming the way businesses accept digital payments in India. We have gone from offering a pure payment gateway to offering a product suite that manages the entire payments lifecycle for all businesses, from startups to SMEs to large enterprises. We are a payment solution for forward-looking businesses. We enable online merchants with any payment need to easily accept, process and disburse payments through the most developer-friendly APIs, easy integration, onboarding processes and truly involved customer support. Our customers swear by our tech and UX, and we are ecstatic to see people enjoy the results of our fanatic focus on making online payments simple and accessible. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers and above all people who are dreamers and doers at the same time. We are also powered by an enviable list of investors, who guide us to deliver outstanding outcomes and lead the way in redefining payments. Together we say - 'The Future of Payments is Here' OUR CULTURE We think you can do your best with a freedom to experiment, sense of ownership of your work, license to fail and when you have peers who care just as much as you about their art. We default to transparency because everyone can contribute to anything, and it's only possible if you get to know what's going on. Meetups, gaming, movies, team outings, celebrations, conferences & events, are some of the things we enjoy. AND YOU ARE Someone who thinks learning is the aim of life. You don't want to hide behind a mundane corporate job, a cog in the bigger scheme that's unknown. You want to own what you do and drive it to completion, with a touch of perfection befitting your zeal for your work. You swear by perfection and you bow to the church of research-based innovation. You love your tech and automation is your religion. Now that you know us and we know you, let's talk about what you can work on at Razorpay. CONTACT US Email: jobs@razorpay.com

Thrive Here & What We Value1. Equal Employment Opportunity Policy2. Welcomes interests and applications from all groups and communities across the globe3. Open Communication4. Innovative Technology5. Customer-Centric Approach6. Robust Technology7. Comprehensive and Holistic Thinking8. Diverse Range of Products and Features9. Mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes10. Innovation and Change-Driven Perspective

Solutions Engineer

The Role:

Roles and Responsibilities:

Mandatory Qualifications:

Life at Razorpay Software Private Limited

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