Labelbox is the leading data-centric AI platform for building intelligent applications. Teams looking to capitalize on the latest advances in generative AI and LLMs use the Labelbox platform to inject these systems with the right degree of human supervision and automation. Whether they are building AI products by using LLMs that require human fine-tuning, or applying AI to reduce the time associated with manually-intensive tasks like data labeling or finding business insights, Labelbox enables teams to do so effectively and quickly.
Current Labelbox customers are transforming industries within insurance, retail, manufacturing/robotics, healthcare, and beyond. Our platform is used by Fortune 500 enterprises including Walmart, Procter & Gamble, Genentech, and Adobe, as well as hundreds of leading AI teams. We are backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures (Google's AI-focused fund), Databricks Ventures, Snowpoint Ventures and Kleiner Perkins.
About the Role
As our Technical Writer, you will be an integral part of our Documentation team, working closely with the Head of Documentation to transform complex information into easy-to-understand, engaging, and useful content for our users. Your work will play a crucial role in enhancing our customers' experience by providing clear, accurate, and timely documentation for our products and services.
Your Day to Day
- Collaborate with the Head of Documentation, engineering, product teams, and other stakeholders to produce high-quality documentation for new products, features, and APIs.
- Contribute to the organization and discoverability of documentation, ensuring users can easily find the information they need.
- Participate in the content creation process, including writing, editing, and reviewing documentation to maintain high standards of accuracy and quality.
- Assist in developing and implementing innovative documentation strategies and tools to enhance user engagement and understanding.
- Support the maintenance of documentation, including regular updates and improvements based on user feedback and performance analysis.
- Engage in the documentation testing process to ensure technical accuracy and user-friendliness.
- Contribute to the evaluation of documentation success through both quantitative metrics and qualitative feedback.
About You
- Proven experience in technical writing or documentation, with a portfolio of written documentation examples.
- Strong knowledge of the Python programming language and experience with APIs.
- Excellent written and verbal communication skills, with a keen eye for detail and the ability to clearly articulate complex concepts.
- A minimum of 3-5 years of experience in technical writing, product documentation, or a related field.
- A collaborative team player with the ability to work closely with cross-functional teams to meet project deadlines and objectives.
- Familiarity with documentation tools, version control systems, and content management platforms.
- Bachelor's degree in Technical Communication, English, Computer Science, or a related field is preferred.
Labelbox strives to ensure pay parity across the organization and discuss compensation transparently.Theexpected annual base salary range for this United States-based positionis $100,000 - $120,000. This range is not inclusive of any potential equity packages or additional benefits. Exact compensation varies based on a variety of factors, including skills and competencies, experience, and geographical location.
Excel in a Hub-centric Remote Model.
We’re committed to excellence and understand the importance of bringing our talented people together. While we continue to embrace remote work, we’ve transitioned to a Hub-Centric Remote Model with a focus on nurturing collaboration and connection within our dedicated hubs in the San Francisco Bay Area, New York City Metropolitan Area, Miami-Fort Lauderdale Area, and Warsaw, Poland. We encourage asynchronous communication, autonomy, and ownership of your tasks, with the added convenience of hub-based gatherings.
Your Personal Data Privacy:
Any personal information you provide Labelbox as a part of your application will be processed in accordance with Labelbox’s
Job Applicant Privacy notice.Any emails from Labelbox team members will originate from a @labelbox.com email address. If you encounter anything that raises suspicions during your interactions, we encourage you to exercise caution and suspend or discontinue communications. If you are uncertain about the legitimacy of any communication you have received, please do not hesitate to reach out to us at recruiting@labelbox.com for clarification and verification.#LI-Hybrid
