About Nu
Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. We are one of the world’s largest digital banking platforms, serving millions of customers across Brazil, Mexico, and Colombia. For more information, visit our institutional page https://international.nubank.com.br/careers/
What is Content Design at Nu
Being a Content Designer at Nu is not about only writing or choosing the best words for a product flow. Actually, it is the practice of conveying how the product works through writing, always with a global analysis of tone, voice, accessibility, user needs, brand's message and business goals. We love to tell stories at Nu!
Once here, you will:- Co-design with Product Designers to deeply understand user's pain points and feelings at every step of all our customer journeys.- Partner with UX Researchers in order to analyze and understand research results of the project where you have the challenge of creating the texts.- Work with Designers, Brand Managers, Product Managers and Copywriters to help set the vision and storytelling for content and drive cohesive product narratives across multiple platforms and touchpoints.- Write clear, consistent, and concise user-interface content, emails, and push notifications following Nu's UX Content Guidelines.- Represent and advocate for Content Design across different teams.- Propose research and A/B tests to deliver better content and guarantee a more inclusive work, as well as ensure people-centered decision making.- Build a deep understanding of the product audience and peculiarities to help to improve our current UX Content Guide.
What do you need to be part of the team?
Must have:
- Great communication skills to showcase and share content centered work.
- Must be influential and passionate to align and bring other team members to understand content design decisions and concepts.
- Draw the line and the standard for content design at Nu with a global perspective.
- Impact and data driven decision makers focused on end to end solutions.
Nice to have
- Moderation, scripting and other forms of research.
- Experience in Fintech industry
- Design principles and applicable skills in prototyping
- Writing abilities in editing, journalism, creative or others
Desirable tool management:
- Figma, sketch or alike prototyping platform knowledge.
- Notion or other types of dynamic content documentation.
- Typeform or alike written research experience.
- Miro or similar white boarding tools for workshopping.
Something very important we would like to mention: if you think that you do not meet all and every one of these requirements, please apply. We would love to meet you and we know that each person has a different experience. We have different projects and goals, perhaps your professional experience fits one of them!
Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Vacations of 17 workdays
- Gym partnership
Our New Way of Working
Our work model is hybrid and has cycles that can be two months according to the business of expertise. For every eight weeks of remote work, one will be at the office.
Diversity and Inclusion
At Nu, we want to be sure that we're building a more diverse and inclusive workplace that reflects the customers we serve and seek to empower. That's why we hire based on equality. We consider gender, ethnicity, race, religion, sexual orientation, and other identity markers as enriching elements to our company while ensuring neither of them represent a barrier when recruiting fantastic talent.
