We are passionate about our customer satisfaction, so we need you to have an ongoing innovation and provide an optimized user experience for our publishers and partners. When our clients are happy, so are we!
Roles and Responsibilities:
1) Long Term Relationship Management- Act as a primary contact, cultivating long term relationships with new & existing partners and attaining the role of trusted advisor.- Understand each partners’s unique needs, goals and challenges- Monitor each partner’s activity in the platform and ensure retention 2) Product Knowledge- Maintain a deep understanding of the company’s products and services, including features, benefits and competitive advantages. 3) Collaboration - Collaborate with various stakeholders to ensure prompt and fitting responses in affiliate needs.4) Performance Analysis- Conduct regular performance reviews internally and with affiliates to: a) Evaluate their progress b) Set achievable goals c) Collaboratively devise strategies for improvement d) Quarterly performance review with top affiliates 5) Strategy Execution - Execute strategies, initiatives or campaigns provided by stakeholders.6) Account Optimization - Identify opportunities that would drive impact and affiliate value - Collaborate with stakeholders in preparing strategic account optimization - Conduct market research; stay informed about industry trends and competitor offerings
Requirement:
* No prior experience needed. Fresh graduates are welcome!* Interest to digital marketing, affiliate marketing or account management * Ability to build excellent relationships with internal and external stakeholders* Strong communication skills – verbally and written* Proficient in Microsoft Excel and basic data analysis* Adaptable and comfortable in a fast pace environmentPlus point if ….• You have strong critical and analytical thinking, data-driven, and problem-solving skills• You enjoy learning affiliate marketing and digital marketing trends• Good written and verbal communication skills in English and Thai• Ability to understand and interpret business data and metrics
