Civitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy by building the tools and infrastructure needed to increase civic participation, empower Democratic candidates to win, and support the success of progressive causes. Since its founding in 2019, over 500 partners—a range of nonprofit organizations, national political committees, and individual campaigns—have utilized Civitech’s tools to reach tens of millions of voters to help create a more equitable and progressive democracy.
The Mail Program Director will project manage our award-winning voter registration mail program responsible for registering more than 805,000 voters during the 2020 election cycle. They’ll work closely with our partners to understand their electoral goals, recommend mail best practices, and guide them through the process from design to chase. Please note that this role is temporary and will only last through November 2024.It is important that our team reflects the diversity of the organizations we seek to serve.
We strongly encourage women, people of color, LGBTQ people, and others otherwise underrepresented in the technology sector to apply.The Client Success Team is focused on delivering services, building strong relationships with our clients, and ensuring our clients ultimately achieve their electoral goals. This means being responsive, professional, and organized to ensure that clients repeatedly turn to Civitech to achieve their goals.
What You Will Do:
- Manage all mail campaigns sourced from our multiple product and service lines.
- Ensure that all projects are delivered on-time, within scope, and within budget.
- Once a new partnership is established, work with the Sales team to deliver promised products and services.
- Communicate professionally, frequently, and effectively with vendors and with clients while their mail program is ongoing. Communication is primarily over email and Google Meet video; some in-person meetings and travel may be required.
- Track project performance, specifically to analyze the successful completion of short and long-term goals, and generate internal reports to keep stakeholders informed about the progress of campaigns.
- Coordinate internal and external resources, including multiple mail vendors and the USPS.
- Ensure future resource availability and manage supply stock with regular reports to management about inventory.
- Remain informed of industry best practices pertaining to voter registration mail and work with our Marketing team to communicate our lessons learned externally.
- Be prepared to wear multiple hats in a startup environment.
About You:
- 6+ years of experience in the world of political campaigns or advocacy organizations, so that you can understand a campaign’s goals and challenges from the local to presidential level.
- Experience working with bulk mail or commercial mail vendors.
- Experience managing client or vendor relationships.
- Excellent organizational skills with the ability to work on multiple projects simultaneously.
- Ability to write clearly, quickly, and succinctly.
- Excellent client-facing and internal communication skills.
- Strong work ethic and ability to lead by example.
- Experience using data to improve strategy and decision making.
- Solid organizational skills including attention to detail and multitasking.
- Self-driven, inquisitive, and eager to help others participate in the electoral process.
Additional Qualifications (Desired but Not Required):
- Experience using SQL.
- While it's not required, we would prefer someone based in Chicago, IL, or Phoenix, AZ, as these locations are where the majority of mail vendors operate.
Classification & Salary:
- This is a full-time position with a competitive salary range of $80,000 to $120,000, commensurate with location and experience.
- Please note that this role is temporary and will only last through November 2024.
Why Work at Civitech (Benefits):
- Medical, Vision, & Dental Insurance
- 401(k) plan
- Employee Stock Options
- Employer-paid Life Insurance
- Optional Short/Long Term Disability, Accident, Hospital, & Critical Illness Insurance
- Flexible Time Off & 13 Company Holidays
- Flexible Spending Account
- Parental Leave
- Flexible Schedules
Civitech's Values:
- We act with Integrity—At Civitech, we hold ourselves to the highest standards and value open and transparent communications with all of our stakeholders. Our rigorous approach to product design, testing, and data science leads to accurate assessments of our outcomes and challenges us to constantly improve our tools.
- We are Changemakers—As a team, Civitech seeks to make transformational change in our democracy by eliminating obstacles meant to hamper contribution from every member of the community.
- We are Collaborators—Buoyed by our mission, we look for opportunities to partner with everyone committed to making democracy easier to participate in. We seek to understand the challenges our partners face and use our skills and creativity to help them solve them.
- We are Bold—We recognize that disruptive change won’t come with doing business as usual. Civitech seeks to revolutionize civic participation by bringing innovation and creativity to politics.
$80,000 - $120,000 a yearCivitech is headquartered in Austin, TX, with employees in 11 states across the country. The Mail Program Director can work from our Austin co-working space or remotely in any US location. We would prefer someone who is based in Phoenix, Arizona or Chicago, Illinois (cities where most of our printers are based). Civitech is not able to provide visa sponsorship at this time.Civitech provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. No recruiters or agencies, please!Apply for this job
