Securonix is leading the evolution of SIEM for today’s hybrid cloud, data-driven enterprises. Securonix Unified Defense SIEM provides organizations with content-driven threat detection, investigation, and response (TDIR) solution built with a highly scalable data cloud and a unified experience from the analyst to the CISO. The innovative cloud-native solution enables organizations to scale up their security operations and keep up with evolving threats.
Securonix Unified Defense SIEM provides organizations with 365 days of ‘hot’ data for fast search and investigation, threat content-as-a-service, proactive defense with continuous peer and partner collaboration, and a unified Threat Detection, Investigation and Response (TDIR) experience, all in a single platform. The platform is built on a cloud native architecture and leverages the power of the Snowflake Data Cloud.Job Title: Customer Experience Operations DeveloperJob Level: Individual ContributorTotal Experience: 4 to 8 yearsRelevant Experience: 3 yearsPrimary Skill sets: Python, REST APIs, Data AnalysisSecondary Skill sets: JSON, JIRA, Salesforce, CRMs (Totango, Gainsight)Role Summary:We’re looking for an experienced Operations Developer with a passion for creating advanced workflows and data integrations.
This individual will work alongside the Customer Experience Operations team, collaborating on various projects to increase team capabilities and operational efficiency.Responsibilities:
- Build, improve, and maintain workflows to keep data in sync across systems and empower other processes or automations requiring CRM data
- Develop automated checks to ensure CRM data integrity and report on anomalies
- Work closely with Customer Experience team members to understand day-to-day challenges in order to streamline workflows and reduce team effort
- Clear and effective communicator with a professional presence across all customer levels
- Actively engage cross organizationally to establish best practices and continually increase performance and scalability
Minimum Qualifications:
- Very high attention to detail with a passion for data intelligence and problem-solving
- Experience in common Internet technologies and protocols (HTTP, OAuth, JSON, XML, etc.)
- Experience with API tools such as Postman, Swagger/OpenAPI etc.
- Experience with data parsing and/or regular expressions is a plus
- A bachelor’s/master's degree in Computer Science or equivalent knowledge and skills
- At least three years of experience writing code in Python
- Experience with using APIs/Web Services/SDKs
- Knowing how to operate CSM tools like Totango/Gainsight, etc is essential. Training can be provided.
- Good knowledge of SQL and object-oriented principles
- Demonstrated leadership and mentorship experience
Benefits:As a full-time employee with Securonix, you will be eligible for the following employee benefits:
- Health Insurance with a total sum insured is INR 5,00,000
- Coverage: Self, Spouse, 2 kids, Dependent parents, or parents-in-law
- Personal Accident with total sum insured is INR 10,00,000
- Term Life Insurance with a sum assured for employees is 5 times fixed base pay is covered.
Securonix, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Securonix complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.Securonix expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Securonix employees to perform their expected job duties is absolutely not tolerated.Headhunters and recruitment agencies may not submit candidates through this application.
Securonix does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with Securonix.