DIRECTOR, FEDERAL CLIENT SOLUTIONS (DOD)
Reston, VA / Remote
Intact Technology is seeking a sales representative to market and sell Intact’s services to federal Department of Defense (DOD) customers that help them achieve their desired business outcomes while maintaining wonderful relationships. This position will be primarily remote. Travel may be required up to 25%.
Intact Culture:
Intact is committed to customer success, employee satisfaction, and making the world a better place. Our culture thrives on individuality, independence, autonomy, and empowerment. We promote a healthy work/life balance full of flexibility to spend time with your family and cultivate your unique personal hobbies and interests. (We can’t wait to learn about yours!)We know that our people are our most valuable resource; therefore, we demonstrate an authentic interest in the well-being of our employees.
This is evident not only in the way we handle remote work and time off, but also in the personal and thoughtful questions we ask, and the personal development goals we help employees achieve. Intact is committed to providing the highest level of service to its customers, and we know that begins with employees who feel valued and fulfilled. We take pride in creating a positive workplace and experience for our employees and have been named a Washington Post Top Workplace in 2016, 2017, 2018, 2019, 2021, 2022 and 2023. We really care about you, and we really mean it! Visit our team page, if you’d like to see what other employees are saying.
Duties & Responsibilities:
Account Management
- Build relationships with client and customer technical staff and end users.
- Analyze client and customer needs.
- Provide a high level of client relationship management.
- Maintain a consistent track record of meeting quota and revenue goals.
Business Development
- Prospect and develop new business opportunities with new and existing clients within select strategic federal DOD accounts.
- Manage business relationships with our vendor partners’ sales teams.
- Clearly articulate Intact and technology partners’ strategic value proposition to high-level executives in all markets.
- Work closely with Marketing to promptly follow up on qualified leads.
- Network with business partners, vendors, and independent consultants to remain current with industry and technology developments.
- Represent and support employer at sales or demonstration presentations, trade shows, and conferences.
- Present corporate overview and concepts to clients on an as-needed basis via web technology or coordinate with Business consultants.
- Drive account penetration with new technology and develop license revenue and service opportunities.
- Research and propose products, systems, and solutions as appropriate.
Operations / Administration
- Complete all documentation required to complete business transactions.
- Manage Account maintenance and collection process in cooperation with the Intact Account Receivables team.
- Intact Sales representatives must maintain all contacts, accounts, forecasts, and pipelines within the Sales Management System.
- Facilitate cross-sale of Intact services and partner products.
- Assist in the development of marketing content.
- Lead effort developing, Statement of Work, Request for proposals, Request for quotes, capability statements, and other business/sales/marketing presentations or documentation.
- Present all contracts to Intact Management for review, approval, and signature.
General
- Intact Sales representatives are required to take appropriate vendor sales certifications.
- Complete other duties as Intact assign to employees from time to time.
- Work with the internal delivery team to ensure a smooth hand-off of closed opportunities.
Required Qualifications:
- 5+ years of experience with software and / or services sales.
- 2+ years of experience supporting and selling into the US Department of Defense (DOD) and/or Intelligence Community (IC).
- Customer service skills to listen to customers’ concerns and address their needs.
- Interpersonal skills to work with various people daily, build relationships, and network.
- Confidence and strong self-assuredness to succeed in cold-calling customers and making a sale.
- Communication skills, especially persuasion, to convey the benefits of a product to potential customers.
- Ability to travel to customer sites and various vendor conferences.
Intact Technology’s Talent Vision: All for One, One for All!
- We are stakeholders in our customer’s success. Do it well or not at all!
- We are super passionate about delivering the best outcomes for our customers.
- Our people are doers, makers, creators, thinkers and creative problem solvers.
- Our culture thrives on individuality, independence, autonomy and empowerment.
- We encourage a healthy work/life balance.
Exceptional benefits for exceptional performers:
- Ongoing personal and professional development
- Unlimited paid time away from work to go on adventures, relax, or recover, plus 12 paid holiday
- Company holiday closure December 25th – January 1st
- Premium healthcare plans, Medical, Dental, Vision including HSA and FSA options
- Qualified 401k Program
- Virtual happy hours and other team building events
- Wellness Clubs that cater to different interests
Intact Technology is an Affirmative Action Employer and is committed to providing equal employment opportunities without regard to an individual’s race, color, religion, age, gender identification, sexual orientation, veteran status, national origin, or disability.
