As
Asset Management T
echnician, you’ll be responsible for providing asset management and Tier 1 support to over 800 high profile Department of State executives around the world. Our job is to ensure our customers have access to the best Tier 1 & Tier 2 to keep them fully operational and able to support their mission. Come be a game changer and join our team!We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed withour people and have led a two-decade legacy of building the best and brightest teams.
Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!
What you’ll do:
- You’ll manage and organize assets to ensure inventory for workstations, laptops cabling, and other equipment is available.
- You’ll support the annual inventory process, which involves data entry, transferring items, deposing Items, and bar code scanning
- You’ll install workstations, thin clients, and printers in customer locations. This includes troubleshooting issues with the setup and installation of these devices.
- You'll work with other Service Desk Technicians to response to on demand requests for Tier 1 support.
What you’ll need to succeed:
- Active Top Secret Clearance
- You are available to provide 100% onsite support in downtown Washington DC.
- Basic understanding of Active Directory, OUs and Workstations
- Experience responding to on demand requests for Tier 1 support
- 2 years of experience in an asset management position
- Experience configuring and installing network printers, local printers, workstations, thin clients, and laptops for use on various classifications of networks
- Experience working in a team-oriented, collaborative environment
- Experience working with SharePoint, Microsoft Teams and ServiceNow
- Understanding of Change Management processes and controls
Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.
Don’t meet every single requirement?
Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification. At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply. We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have.
Best of luck! – The MetroStar People & Culture Team
What we want you to know:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.
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