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Administrative and Support Staff Lead

TeracoreBaltimore, Maryland, United StatesOnsite
This job is no longer open

80% Remote; 20% on-site (Baltimore, MD and/or Frederick, MD).
Teracore is a Service Disabled Veteran Owned Small Business (SDVOSB) classified management consulting and information technology services firm. We are committed to creating and maintaining a corporate environment and culture that promotes long-term employment. Diverse talents help us to achieve the missions and objectives of our customers. We hope we can partner together to achieve those goals.

Project Background:


The Centers for Medicare and Medicaid Services (CMS) Emergency Preparedness & Response Operations (EPRO) directs and coordinates CMS programs for emergency preparedness, response and recovery, and continuity of operations. EPRO works with the Department of Health and Human Services (HHS), other federal departments and agencies, beneficiaries, health care providers, and other stakeholders in carrying out these programs. Internally, EPRO works with the Office of Strategic Operations and Regulatory Affairs (OSORA) regarding CMS essential records management.

EPRO establishes policies, procedures, and strategic and operational plans, provides situational awareness, and conducts training, testing, exercises, and evaluations to ensure CMS' preparedness and workforce readiness to respond to natural disasters, human-caused incidents, and public health emergencies.

Position Description:


The Administrative and Support Staff Lead will assist the Deputy Project Management Lead in meeting all deadlines set by the Project Management Lead and the client. The Administrative and Support Staff Lead oversees the Administrative and Support Staff, who perform the day-to-day tasks associated with the contract and acts the main point of contact between the Administrative and Support Staff and the Deputy Project Management Lead.

Required Skills:


  • Must have at least five (3) years of related experience in office and program management, specifically supporting emergency management, emergency response in the government sector, or performing IT Disaster Recovery and Business Continuity activities, such as DR testing, policy and plan development, and facilitation.
  • A substitute for two (2) years of experience can be given for
  • A graduate degree related to emergency management, emergency response, public health, or public administration or holding a current Certified Emergency Manager (CEM)® credential issued by the International Association of Emergency Managers (IAEM).
  • Graduate degree with a major or concentration in Business Continuity or a related field holding a current Certified Business Continuity Professional (CBCP)® or Master Business Continuity Professional (MBCP)® or Certified Public Sector Continuity Professional (CPSCP)® credential from the Disaster Recovery International Institute (DRII).
  • Graduate degree with a major or concentration in Project Management or a current Project Management Professional (PMP)® credential from the Project Management Institute (PMI).
  • Candidate must be willing to travel into the regional offices up to 20% of the time, for events, and at the discretion of the client

  • Desired Skills:


  •  Basic skills in Microsoft Office suite of products (Word, Excel, Teams, Publisher).
  • Basic skills in Adobe products
  • Basic knowledge of qualitative and quantitative analytical techniques in a related field
  • Knowledge of the production, management, and maintenance of Federal policy and guidance
  • At Teracore, we support, depend and thrive on differences for the benefit of our associates and customers. Teracore is an equal opportunity employer. Employment decisions are based solely on a person's merit and professional qualifications directly related to job competence. 

    This job is no longer open

    Life at Teracore

    Welcome to Teracore! ... We are an award-winning management consulting and IT services consulting firm with offices in Washington, DC, and Atlanta, GA. Teracore provides high value professional services to Federal Government agencies in both the Defense and Civilian sectors. Founded in 2002, Teracore has enjoyed tremendous growth over its first five years. Our consultants have had the privilege to work with leading federal organizations — such as the Department of Defense, the US Air Force, the Department of Agriculture, and the Department of Homeland Security — to help them successfully achieve their business and technology goals. Teracore’s consulting heritage draws from the senior team’s decades of experience delivering world-class business and technology services to Global 1000 commercial clients -- we continue to leverage that high-caliber experience as we deliver services to our government customers today. Our people average over 11 years of experience and 50% have advanced degrees, which brings a vast wealth of knowledge and expertise to bear for our clients. With a strong foundation in eBusiness and eGovernment, we realize that business needs should always drive technology. Our associates are “bilingual” and are highly experienced in bridging business and technology organizations to achieve a common goal.
    Thrive Here & What We Value1. Diverse Talents Help Achieve Missions and Objectives of Customers2. Committed to Creating and Maintaining Long-Term Employment3. Partnering Together to Achieve Goals4. Supportive, Collaborative Work Environment5. Equal Opportunity Employer with Merit-Based Decisions6. Encourages Hard Work in a Caring Environment7. Government Contract Compliance Consulting Solutions8. Personalized Service for Clients9. Unique Blend of Experienced Executives10. Emphasizes Industry Expertise and Services
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