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Manager de Operaciones SPEI

Stori CardMexico City, MexicoOnsite
This job is no longer open

About Stori


Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico with more than two million applicants for our credit card product since launching.Stori is one of the top-funded startups in the region with US$250 million raised to date.

We are backed by top global venture capital funds, such as GGV Capital, GIC, Lightspeed Venture Partners, General Catalyst, Goodwater Capital, Mexico’s Tresalia Capital, Vision Plus Capital, BAI Capital and Source Code Capital; who have successfully invested in startups such as Affirm, Airbnb, Alibaba, Stripe, and TikTok.Stori has a standout founder team among fintechs, leveraging 100+ years of accumulated experience in consumer finance, banking and technology across Mastercard, Intel, Capital One, Morgan Stanley, GE Capital, and HSBC in the U.S., Mexico and Asia. The team has launched and managed many multi-million-customer credit card products globally, providing a wide breadth of experience and knowledge to our team.We welcome diversity of background, experience and thinking.

Storians are passionate about our mission and take pride in the products we build. Our culture thrives off of a flat structure and an inclusive environment where all of our employees can be their authentic selves, with boundless opportunities for professional growth.

Main responsibilities:


  • In your day-to-day, your mission as SPEI Lead will be:
  • Guarantee the application of transactions through the payment systems.
  • Supervise the correct functioning and application of the transactions sent, received, returned, settled, and applied.
  • Monitor the correct functioning of SPEI payment systems.
  • Settle transactions not returned or in intermediate status by the system.
  • Maintain contact with banking institutions and customers to ensure receipt of payments.
  • Provide solutions to operational errors in generating payments and/or transfers to avoid affecting the client.
  • Support executing tests with Banxico (POA, COAS, SPEI, CODI, or those required and requested by the regulatory institution).
  • Clarify with Banxico the differences identified during the operation.
  • Communicate incidences if they exist during the operation.
  • Monitor and ensure compliance with the delivery of reports, information, or clarifications that may be required.Initiate the operation process under contingencies and operate the contingency alternate operation system (COAS).

What we are looking for:


  • Bachelor's degree in Business Administration, Engineering, Accounting, Economics, Actuarial Science, Finance or a related area.
  • Master's degree in related areas (highly desirable).
  • Experience in the banking, fintech, start-up, digital, and/or financial sector.
  • Experience in the area of SPEI operations
  • + 5 years as a Specialist, Back Office in Financial Institutions,
  • Knowledge in SPEI transactions and transfers, SIAC.
  • Extensive knowledge of electronic banking.
  • Experience in automation and process optimization.
  • Ability to analyze data for decision-making

What we offer


  • Make a positive impact on the lives of our customers via financial inclusion
  • Professional development opportunities 
  • International exposure & work experience
  • Company swag
  • Legally required benefits

This job is no longer open

Life at Stori Card

Desafiamos el estatus quo al hacer lo que los demás no se atreven, darle a la población financieramente desatendida los productos financieros que necesitan. Sin anualidad, sin historial crediticio. 100% aprobación garantizada con Stori o Stori con Garantía si tus datos son correctos. Experiencia y control Digital TOTAL. Maneja todo desde tu celular: - Solicítala en minutos desde tu app - Sin sucursales - Notificaciones en tiempo real - Movimientos - Categorización de gastos - Edo de cuenta fácil de obtener Nos esforzamos para crear la nueva generación de productos y servicios bancarios accesibles y fáciles de usar para hacer tu vida más sencilla. Damos todo de nosotros para empoderar a nuestros clientes y darles las herramientas necesarias para mejorar sus vidas y alcanzar sus sueños y metas.
Thrive Here & What We Value• Welcome diversity of background, experience, and thinking• Promote from within• International exposure & work experience• Professional development opportunities• Competitive salaries with strong Stock Option package• Health, dental, and vision insurance• Paid time off• Flexible schedule including remote work• 401(k)• Health Savings Account• FSA• Commuter Benefits• Short and Long Term Disability• Life Insurance• Employee Assistance Program• Onsite gym• Casual dress code• Company outings</s>
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