Branch Manager

Job Summary

Job Duties and Responsibilities

• Plans, organizes, and implements the necessary controls and measurements to insure efficient, cost-effective manufacturing operation that obtains its objectives around productivity, cost, quality and customer satisfaction.
• Supervises the location’s Inside Sales group and coordinates communication efforts with Sales, Manufacturing, and Administration in Houston.
• Develops operating budget, measures result against plan and develops actions to correct any deficiencies. Reviews monthly results, communicates results to all plant personnel to keep them informed and involved.
• Provide information to Houston as required, for forecasting targeted business, changes to annual forecast, and strategies to convert business.
• May accompany Account Sales Managers on routine sales calls on accounts to position the company as a leading-edge organization in customer satisfaction and to discuss business issues and competitive activity.
• Responsible for manufacturing area safety, health and environmental policies and procedures implementation; ensure monthly audits are conducted and develops corrective action as required.
• Develops formal performance plans for all personnel; implements review process to enhance performance against plan.
• Adhere to Travel & Entertainment Policy and budget requirements.
• Ensures outside salespersons follow up with customers for returns or problems, issues and concerns; may travel to customer’s location as necessary to investigate quality problems.
• Implements company policies and procedures including, but not limited to, personnel, financial, safety, environmental, quality and salary administrations.
• Develops strategies to be single-source supplier of all fluid sealing products for customers and administers program to attain company’s strategic position.
• Develops plans and activities to ensure facility becomes and maintains ISO-9002 certification, including Quality policies, procedures, instructions, training, and documentation.
• Implements, communicates, and develops means and methods to keep employees informed, involved and active participants in the ownership of the processes.
• May purchase or approve purchase of all raw materials and MRO items to ensure minimal inventory levels are maintained for best cost, service and delivery.
• Work with Manufacturing Management, Quality Management and Customer Service Representatives to review customer specifications for improvements; follow up with customers to implement changes.
• Provide market feedback to Houston on the company’s competitive position, new trends, pricing, new customer needs and value-added services.

Job Specifications

Skills

• Knowledge of computerized information systems, including software and hardware.
• Knowledge of fluid sealing industry, ISO requirements for gasket and fastener industry.
• Knowledgeable in sales skills including, ability to negotiate, motivate, and persuade.
• Strong leadership, conflict resolution, problem-solving and listening skills.
• Knowledgeable in Salesforce

Education

• Bachelors’ degree desirable or 5 years’ equivalent experience preferably in the chemical and/or petrochemical industry.

Work Experience

• Up to three (3) years successful experience in either a Sales or Manufacturing Management role, preferably where incumbent would have had multi-tasks and functions responsibilities.

Physical Requirements

• Ability to communicate clearly and effectively, and make presentations in front of small, as well as large groups.
• Ability to listen intently to hear with understanding.
• Visual acuity to process information.
• Able to travel distances in automobile or airplane.