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Bilingual Front Desk Medical Receptionist (Centrum Health)

NeueHealthCarrollton, Texas, United StatesOnsite
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We are transforming healthcare to be value-driven, creating a seamless, consumer-centric care experience that maximizes value for all.We believe that all health consumers are entitled to high quality, coordinated healthcare. We uniquely align the interests of health consumers, providers, and payors to make high-quality healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.

Sign-on bonus: $750


Centrum Health, a part of NeueHealth, is in search of a professional, responsible, enthusiastic, and patient-focused Front Desk Medical Receptionist to join our growing team.  We are seeking a dedicated and capable individual who will be responsible for providing administrative support to ensure the efficient operation of the medical clinic. You will support providers and patients through a variety of tasks related to patient care management, organization, and communication accurately, with high quality, and promptly. To be successful in this role, you should exhibit exceptional organizational abilities, empathy, and patient care!  As the first point of contact in the clinic, you will take a proactive approach to problem-solving, organization, and time management to ensure the smooth, effective, and productive flow of the clinic. 

ROLE RESPONSIBILITIES


The Front Desk Medical Receptionist description is intended to point out major responsibilities within the role, but it is not limited to these items.

  • Check patients in and out
  • Use various computer applications (ie. Microsoft Office Suite)
  • Update and file patient medical records
  • Return patients' phone calls daily and timely
  • Answer the phone and greet patients

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE


  • High school or GED equivalent
  • Minimum of 1-year experience as a receptionist
  • Bilingual in English and Spanish is highly preferred
  • Excellent customer service skills
  • Computer literacy
  • Background check and drug screen required

PROFESSIONAL COMPETENCIES


  • Excellent verbal and written communication skills
  • Respect for patient confidentiality
  • Compassionate and approachable
  • Responsible and trustworthy
  • Exceptional organizational skills to ensure that exceptional patient care is provided.
  • Excellent written and verbal communication skills

WORK ENVIRONMENT


  • The majority of work responsibilities are performed in a medical clinic setting, carrying out detailed work sitting at a desk/table and working on the computer. 

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

This job is no longer open

Life at NeueHealth

NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, NeueHealth helps to make healthcare accessible and affordable for all populations across the ACA Marketplace, Medicare, and Medicaid.\n\nNeueHealth currently serves more than 500,000 health consumers and partners with more than 3,000 affiliated providers across the country. NeueHealth consists of two segments, NeueCare and NeueSolutions, each focused on creating a more seamless, coordinated care experience that maximizes value for health consumers, providers, and payors. \n\nNeueCare delivers value-driven healthcare to health consumers across the ACA Marketplace, Medicare, and Medicaid through owned clinics and partnerships with affiliated providers across the country. NeueCare takes a consumer-centric approach, developing a true relationship with patients early in their healthcare journey to deliver a high-quality, personalized care experience.\n\nNeueSolutions enables independent providers and medical groups to succeed in performance-based arrangements through deep financial alignment, customized population health tools, and strong partnerships with leading health plans and government programs, including participation in the Centers for Medicare and Medicaid Innovation’s (“CMMI”) ACO Realizing Equity, Access, and Community Health (REACH) program.
Thrive Here & What We Value1. Valuedriven approach to healthcare2. Seamless, consumer-centric care experience maximizing value across ACA Marketplace, Medicare, Medicaid3. Commitment to NeueHealth consumers and communities4. Diverse employee group with equal opportunity employment5. Value-driven healthcare accessible and affordable for all populations6. Unique care model offering salary guarantee and reduced administrative burden7. Work/life balance, physician wellbeing through Value-Based Care8. Continuous quality improvement initiatives9. Patient confidentiality respected10. Compassionate work environment
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