NOC Technician I
(This is a remote position open to applicants residing in TX, NM, AZ or KS)
Job Description
As a NOC Technician I, you will play a crucial role in monitoring, maintaining, and troubleshooting network systems to ensure maximum uptime and reliability. Working within a fast-paced environment, you will be responsible for detecting and resolving network issues, escalating problems as necessary, and implementing solutions to optimize network performance. You will respond to alerts and incidents in a timely manner. Troubleshoot network outages, performance degradation and more. This position includes being on an on-call rotation.
Requirements
- Installation, troubleshooting and basic configuration of Windows Desktop Operating Systems
- Basic troubleshooting of hardware, software
- Troubleshooting of web browsers and applications
- Basic understanding of configuration and operation of mobile devices
- Basic understanding of VoIP phone systems, Printers and peripherals
- Basic Networking/Wi-fi
- Basic understanding of Cyber Security applications
- Willingness to complete a background check for the role
Get to the EDGE—where Everyone Deserves Great Experiences!
IronEdge is the premier IT solutions provider for Texas-based businesses. We love what we do, and our team loves working together to eliminate the frustration companies face with technology. As a service-centric company with a culture that always puts people first, IronEdge is dedicated to providing a fun, fulfilling and inclusive environment where teammates can excel in their specialized roles.
Benefits
- IEG pays a portion of employee premiums for Medical, Dental, and Life Insurance.
- Vision Insurance
- AD&D Insurance
- Short-Term and Long-Term Disability Insurance
- Flexible Spending Account and Health Savings Account
- Paid Time Off plus Holidays and Floating Holidays
- Matching 401k
- At IEG, everyone deserves great experiences!
Salary Range
$45,000 to $52,000 (Non-exempt)
